Jump to content

HP Deskjet 3920 Color Inkjet Printer Troubleshooting

Product Specifications

  • PrintPrint
Figure 1: HP Deskjet 3900 Series printer

HP Deskjet 3900 series models

ModelProduct number
HP Deskjet 3910 C9063A
HP Deskjet 3918C9064D
HP Deskjet 3920C9062A
HP Deskjet 3930C9067A
HP Deskjet 3930vC9067B
HP Deskjet 3938C9055D
HP Deskjet 3940C9050A
HP Deskjet 3940vC9050B

Minimum system requirements

Operating systemMinimum system requirement
Microsoft Windows XP Pentium II 233 megahertz (MHz)

128 megabytes (MB) of random-access memory (RAM)

200 MB available hard-disk space
Windows 2000, 98 SE, Me Pentium II 233 megahertz (MHz)

64 MB RAM

200 MB available hard-disk space
Mac OS X v10.2, v10.3 and laterPower PC G3 or better

128 MB RAM

500 MB (minimum) available hard-disk space

Printing specifications

Inkjet print cartridges

Use HP Inkjet print cartridges #21 (black) and #22 (color) with this printer.

Resolution

PenModeMaximum resolution (dpi)
Black text Econofast

Normal

Best
300 x 300 dpi

600 x 600 dpi

600 x 600 dpi
Color Econofast

Normal

Best
300 x 300 dpi

Color Layering (600 x 600)

Color Layering (1200 x 1200)

or 4800 x 1200 dpi optimized output from 1200 x 1200 dpi data

Speed

The speed of the printer is measured in pages per minute (ppm). The actual print speed depends on the speed of the computer, the program, and the complexity of the document that is being printed.
ModeType(ppm)
Draft Black text, plain paper16
Full page color, plain paper12

Duty cycle

500 pages per month

I/O interface

  • Universal Serial Bus (USB)

Paper specifications

Main paper tray

Type Weight Capacity Input trayCapacity Output traySupported sizes
Plain paper Letter: 65 to 90 g/m2 (16 to 24 pounds)

Legal: 70 to 90 g/m2 (20 to 24 pounds)
up to 80 sheetsup to 50 sheetsLetter: 8.5 x 11 inches

Legal: 8.5 x 14 inches

Executive: 7.25 x 10.5 inches

A4: 210 x 297 mm

A5: 148 x 210 mm
Envelopes70 to 90 g/m2 (20 to 24 pounds)up to 10up to 10No. 10: 9.5 x 4.12 inches

A2: 111 x 146 mm

C6: 162 x 114 mm

DL: 220 x 110 mm
Greeting cardsUp to 200 g/m2up to 20up to 103 x 5 inches

4 x 6 inches

5 x 8 inches

A6: 105 x 148 mm

Hagaki: 100 x 148 mm
Index cardsUp to 200 g/m2 (up to 110 pound index)up to 30up to 1576 x 127 mm (3 x 5 inches)

102 x 152 mm (4 x 6 inches)

127 x 203 mm (5 x 8)
Labels 65 to 90 g/m2 (16 to 24 pounds)Up to 20 sheetsUp to 10 sheetsLetter: 8.5 x 11 inches

A4: 210 x 297 mm
Transparencies 65 to 90 g/m2 (16 to 24 pounds)Up to 30 sheetsUp to 15 sheetsLetter: 8.5 x 11 inches

A4: 210 x 297 mm
Photo paperUp to 280 g/m2 (up to 75 pound)Up to 30 sheetsUp to 15 sheets4 x 6 inches

4 x 6 inches, with tear-off tab

10 x 15 cm

10 x 15 cm, with tear-off tab

13 x 18 cm

5 x 7 inches

8 x 10 inches
Custom-size mediaDepends on type of media (plain, photo, etc.). Refer to the appropriate media type listed above for more information.Depends on type of media (plain, photo, etc.). Refer to the appropriate media type listed above for more information.Depends on type of media (plain, photo, etc.). Refer to the appropriate media type listed above for more information.Width: 77 to 216 mm (3 to 8.5 inches)

Length: 127 to 457 mm (5 to 18 inches)

Physical specifications

Dimensions
Height 142 mm

5.6 inches
Width 422 mm

16.6 inches
Depth 346 mm

13.62 inches
Weight 2.04 kg

4.5 lbs

Electrical specifications

Specification
Consumption Less than 4 watts maximum when off

4 watts maximum average when not printing

20 watts max avg. printing
Source

input voltage
100-240 volts, alternating current (Vac) +/-10%
Input frequency 50/60 hertz (Hz) +/-3Hz

Material Safety Data Sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP Web site at www.hp.com.
HP Deskjet 3920 Color Inkjet Printer

Support search

HP Consumer Support Forum

Follow us

HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+