The lights on the front panel of the product indicate the product status. These lights can be on, off, or flashing, depending on the product status. The following sections describe the most common combinations of flashing lights, what they mean, and how to fix the issue.
|Light on and steady|
Figure 2: Attention light is off and Ready light is on
The Attention light is off and the Ready light is on.
The product is ready to print. You do not need to do anything.
Figure 3: Ready light blinks and Attention light blinks
The Ready light and the Attention light blink at the same time.
The product is initializing. You do not need to do anything.
Figure 4: Ready light blinks
The Ready light blinks.
The product is receiving or processing data. Wait for the print job to complete.
Figure 6: Attention light blinks
The product is out of memory.
The document you want to print might be too complex for the product memory capacity. Follow these steps to reduce the resolution of the document:
The print cartridge door is open.
Check the print cartridge door. Open the door, and then close it. Press it down to close it all the way.
Figure 7: Close the print cartridge door
The product is out of paper.
Follow these steps to load paper in the product:
The print cartridge is installed incorrectly.
Follow these steps to reinstall the print cartridge:
There is paper jammed in the product
Follow these steps to clear the paper jam:
For more information and more troubleshooting steps, see the Paper Jam document (c00311028) (in English) for this product on the HP Web site.
If you have completed all of the steps above and the issue is not resolved, the product requires service. Click continue to view the support solutions HP has to offer.