Use the steps below to test the hard drive in a Notebook PC using the HP Hard Drive Self Test.
Plug the AC Adapter into the Notebook PC.
Press and hold the Power
button for 5 Seconds
to turn off the PC.
Press and hold the F10
key while you press the Power
button to turn on the PC. Release the F10
key after text is displayed on the screen of the PC.
After the BIOS Setup Utility is displayed, use the Right Arrow
key to select the Tools
Select Hard Drive Self Test
Press the Enter
key to start the test.
The Hard Drive Self Test will provide an Estimated test time
. A Quick
test, a Comprehensive
test, and a SMART
test will execute when the Enter key is pressed.
If any test fails
, contact HP service and support for instructions on how to order a replacement hard drive.
If all of the tests pass, the hard drive is not damaged. As a rule, HP will not
replace a hard drive under warranty that does not fail the HP Hard Drive Self Test.
NOTE:Many PC problems are related to soft failures on the hard drive. The comprehensive portion of the HP Hard Drive Self Test will repair soft errors on the hard drive, but it will not report the errors. After the test is complete, be sure to restart the PC to see if test repaired the problem you may be experiencing with your PC.
Step 3: Reinstall the Windows operating system on the hard drive