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HP Deskjet 6980 Printer support

Cannot Enable the Wireless Radio

  • PrintPrint

Issue

The Disable and enable the wireless radio section of the Wireless radio topic in the User Guide and in the Onscreen User Guide is no longer valid. These instructions state that you must press the Report Page button to enable and disable the wireless radio, and then turn the wireless radio on or off. However, there is no Report Page button on the HP Deskjet 6980 series printers, and wireless radio is enabled when you turn it on, and disabled when you turn it off.

Solution

To turn on and enable or to turn off and disable the wireless radio, follow the instructions below.

Turn on and enable the wireless radio

Follow these steps to turn on and enable the wireless radio:
  1. Make sure that the printer is on and idle.
  2. Open the top cover of the printer.
  3. Press the SecureEasySetup button two times (two presses within three seconds). The wireless radio (and the Wireless Status light) will turn on and stay on.
    Figure 1: Turning the wireless radio on
    1 - SecureEasySetup button
  4. Close the top cover.

Turn off and disable the wireless radio

Follow these steps to turn off and disable the wireless radio:
  1. Turn the printer on, and make sure that it is idle and that the Wireless Status light is on.
  2. Open the top cover of the printer.
  3. Press the SecureEasySetup button two times (two presses within three seconds). The wireless radio (and the Wireless Status light) will turn off.
  4. Close the top cover.