When attempting to upgrade the Easy Access Button (EAB) software using the Application Recovery CD (ARCD), the following error message is displayed in a popup box titled "Setup Compaq Software Error."
Compaq Easy Access Buttons failed
EAB software prior to version 3.0 rev B does not properly upgrade over already installed EAB software. To work around the issue above, use the following steps to uninstall "EAB" software in Add/Remove Programs.
Uninstall the Easy Access Button software
Uninstall the EAB software using the following steps:
- Click on Start .
- Click Control Panel .
- Then click Add or Remove Programs .
- Select the EAB program to delete and click the Remove button.
Install the latest EAB Software
Install the latest version (3.00 rev. B or later):
|Compaq Easy Access Buttons VERSION: 3.00 Rev B||SP20758 Instructions/Information||SP20758 File Download|
NOTE: A more recent version of this software may be available. Check for updated drivers and software for your computer at www.hp.com .