This document describes how to check the ink levels in the cartridges as well as how to replace the cartridges.
For optimal print quality, use only HP ink cartridges.
Check the ink levels in the cartridges
To check the ink levels from the printer, follow the steps below:
- Press Menu on the printer.
- Press the right arrow button until Show ink level percentage displays on the printer screen.
- Press OK .
- Press the right arrow button to see the percentage of ink remaining in each ink cartridge.
Check the replacement cartridges
Before replacing ink cartridges, check that you are using the correct cartridges. For proper operation, all eight of the cartridges must be installed:
- HP 38 Matte Black Pigment ink cartridge
- HP 38 Light Gray Pigment ink cartridge
- HP 38 Photo Black Pigment ink cartridge
- HP 38 Cyan Pigment ink cartridge
- HP 38 Magenta Pigment ink cartridge
- HP 38 Yellow Pigment ink cartridge
- HP 38 Light Magenta Pigment ink cartridge
- HP 38 Light Cyan Pigment ink cartridge
Purchase replacement ink cartridges at retail outlets or directly from HP by clicking How to Buy on this page.
NOTE:Do not open the cartridge package until you are ready to install it
NOTE:Inserting an incorrect cartridge may invalidate the printer warranty. HP does not recommend modifying or refilling HP cartridges. Damage that results from modifying or refilling HP cartridges is not covered by the HP warranty.
Replace the cartridges
Follow the steps below to install the new cartridge.
NOTE:All eight ink cartridges must be correctly installed for the printer to work.
- Open the ink cartridge door by pressing the raised bumps until the door clicks open.
- Before unwrapping the ink cartridge, hold it vertically (with one of the short ends up) and shake it well, at least six times.
- Unwrap the ink cartridge.
- Remove the ink cartridges that need to be replaced. Grasp a cartridge and pull it out of the stall.
- Insert the replacement cartridge into its color-coded stall. Press firmly to ensure proper contact. When the cartridge is installed correctly, the HP logo appears right side up.
- Close the ink cartridge door.
Maintain the ink cartridges
To maintain printhead and ink cartridge quality, the printer automatically performs a self-servicing routine if it is idle for 6 hours or more. As part of the servicing routine, a nozzle health sensor checks the printhead nozzles for blockages and spits a small amount of ink through the ink lines to purge any air.
Follow the tips below to help maintain HP ink cartridges and ensure consistent print quality:
- Do not open the ink cartridges until ready to install them in the printer. Keep all unused ink cartridges in their original sealed packages until they are needed.
- Store ink cartridges at room temperature (15–35 degrees C or 59–95 degrees F).
- Use all ink cartridges before their expiration date.