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HP Photosmart C3180 All-in-One Printer Troubleshooting

Clean and Maintain the Product

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Introduction

Dirty glass from fingerprints, smudges, hair, and dust slows down performance and affects the accuracy of features, such as Fit to Page. To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One.

Clean the glass

  1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.
  2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.
    CAUTION:Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
  4. Plug in the power cord, and then turn on the HP All-in-One.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One.
  1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.
  2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water.
  3. Wash the backing gently to loosen debris. Do not scrub the backing.
  4. Dry the backing with a dry, soft, lint-free cloth.
    CAUTION:Do not use paper-based wipes, as these might scratch the backing.
  5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol.
    CAUTION:Be careful not to spill alcohol on the glass or painted parts of the HP All-in-One, as this might damage the product.
  6. Plug in the power cord, and then turn on the HP All-in-One.

Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One.
CAUTION:To avoid damage to painted parts of the HP All-in-One, do not use alcohol or alcohol-based cleaning products on the control panel, lid, or other painted parts of the device.