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Support details

Product number
RF800AA and RF800AS
Introduction date
11-Sep-2006
Country/region sold in: (Wal-Mart)
  • US
  • Canada
Bundle information
The SR2011WM-B desktop PC bundle (part numbers RF799AA, RF799AB, RF799AC, RF799AD) includes:
  • SR2011WM Desktop PC, part number RF800AA
  • vs15 15" TFT LCD flat panel monitor with integrated speakers
Hardware
Base processor
Celeron 352 (D) 3.2 GHz
  • 533 MHz front side bus
  • Socket 775
Chipset
ATI Radeon Xpress 200 for Intel Processors
Motherboard
  • Manufacturer: ECS
  • Motherboard Name: RC410-M
  • HP/Compaq motherboard name: Alhena-GL6
Memory
ComponentAttributes
Memory Installed512 MB
Maximum allowed2 GB (2 x 1 GB)
Speed supportedPC2-4200 MB/sec
Type240 pin, DDR2 SDRAM
Hard drive
  • 80 GB
  • 7200 rpm
CD-Writer DVD Combination 48x32x48x16 drive
FunctionMaximum speed
CD writeUp to 48X
CD rewriteUp to 32X
CD readUp to 48X
DVD readUp to 16X
Modem
56K bps data/fax modem
Video Graphics
Integrated graphics
Sound/Audio
  • Controller: AC97 audio
  • Location: Integrated
Network (LAN)
Integrated 10/100 Base-T networking interface
External I/O ports
I/O ports on the front panel
Port typeQuantity
USBTwo
HeadphoneOne
I/O ports on the back panel
Port typeQuantity
PS2 (keyboard, mouse)Two (one each)
VGAOne
USBTwo
LANOne
Audio3 ports (1 line-in, 1 line-out, 1 microphone)

NOTE: These ports can be configured through software to output 5.1 audio: 1 side speaker out, 1 rear speaker out, and 1 center speaker out.
Expansion slots
Slot typeQuantity
PCIThree (Two available)
PCI Express x16One (One available)
Drive bays
Bay typeQuantity
5.25" externalTwo (One available)
3.5" externalTwo (Two available)
3.5" internalOne (None available)
Technologies
  • Vista Capable
Keyboard and mouse
  • Compaq PS/2 keyboard
  • Compaq PS/2 scroller mouse
Software
NOTE: HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software titles that shipped with PC
Software CategorySoftware Title
Operating System
  • Microsoft Windows XP Media Center Edition 2005 with Update Rollup 2
  • Microsoft Service Pack 2
CD/CD-RW/DVD/DVD+RW
  • CyberLink DVD Play
  • Sonic DigitalMedia Plus 7.04
Education & Reference
  • MSN Encarta Standard (online) (not available in French Canada)
  • Microsoft Encarta Encyclopedia 2006 Standard (only available in French Canada)
Entertainment, Music & Games
  • Rhapsody
  • Real Player
  • HP Games (not available in French Canada)
  • HP Games (for media center) (not available in French Canada)
Imaging, Photography, Video & Film
  • HP Photosmart Premier 6.5
Productivity & Finance
  • Adobe Reader
  • Microsoft Works 8.0
  • Microsoft Office 2003 Student Teacher Edition Trial (60-day trial)
  • Microsoft Money 2006 (not available in French Canada)
  • Quicken New User Edition 2006 (not available in French Canada)
Security
  • Norton Internet Security 2006 (60-day security update subscription)
Utility, Maintenance & Performance
  • PC-Doctor 5 for Windows
Recovery
  • Microsoft system restore
  • HP Recovery Software Suite
    • Compaq Recovery CD-DVD Creator
    • Compaq Recovery Tools
    • Compaq System Recovery
  • Software Repair Wizard
Service & Support
  • HP Software Update
  • Compaq Connections
  • Help & Support Center
  • Online documentation
Internet Solutions
  • Microsoft Internet Explorer
  • Netscape browser (not available in French Canada)
  • Yahoo toolbar
  • ISP offers
HP Partner offers
  • Ebay
  • Vonage VOIP
  • AOL Music Now (3-month trial) (not available in French Canada)
  • Weatherbug
  • Symantec Security Check
Warranty
Standard warranty included with purchase.
Warranty typeWarranty duration
Hardware parts and laborOne Year from date of purchase
Technical telephone assistanceOne Year from date of purchase
Recovery CD'sOne Year (recommend use of CD Creator to make CD set)
Software media replacement90 Days (on media shipped in box from factory)
Software application support90 Days