HP PSC 1210 All-in-One Printer support
The Scan Button on the All-in-One Does Not Function When the Product is Connected to Windows Vista
When you press the Scan button on the product control panel, nothing happens. A scan does not start.
This issue usually occurs because you do not have the full feature driver for the product installed. Button functions on the product control panel require a full feature software and driver installation for Windows Vista. Because this software package might not be available for your product, this document contains workaround instructions to scan without HP software.
|If you want to see whether a full feature driver is available, open a new window to browse to the Select Software and Drivers
Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers.You can still scan with one of the following methods:
Method one: Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
Video of scanning with Windows Photo Gallery
The following video demonstrates how to scan with Windows Photo Gallery. The video contains no audio.
Method two: Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:
- Click the Windows Vista icon ( ), click All Programs , click Accessories , and then click Paint .
- Click File , and then click Import From Camera or Scanner .
- Make any desired setting changes, and then click Scan .
Video of scanning with Paint
The following video demonstrates how to scan with Paint. The video contains no audio.
Method three: Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.
- Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
- Click New scan .
- Click File , and then click Scan .
Video of scanning with Windows Fax and Scan
The following video demonstrates scanning with Windows Fax and Scanning in Windows Vista. The video contains no audio.
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
|Black and white picture|
|Black and white text|
|Supported file types|
|.bmp - Bitmap Image File|
|.jpg - JPG Image File|
|.tif - Tagged Image File|
|.png - Portable Network Graphics File|
|.pcx - Paintbrush Bitmap Image File|
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