This document pertains to HP Notebook PCs with Windows Vista.
Burning a disc is a process that takes up a lot of system resources on your notebook computer. If you are running other programs at the same time that you are burning a disc, a lack of resources can cause the process to slow down considerably, or the process may stop before it has finished transferring your data to disc.
NOTE:Do not make unauthorized copies of copyrighted works.
For more information about which types of CD-Rs, CD-RWs, DVD-Rs, and DVD-RWs, or DVD+R/RWs are compatible with your particular notebook model, see the User's Guide.
If you are unable to write to DVD-R media using the Copy & Backup feature of the CyberLink DVD Suite, try using DVD+R media instead of DVD-R media or try downloading and installing the Intel chipset software installation utility, version 188.8.131.5201, revision A (sp42829).
Verify that the disc is correctly inserted into the drive.
Sometimes a device driver may become corrupt even during normal use. Follow the steps below to uninstall and reinstall your optical disc device's drivers.
, right-click Computer
, and select Properties
In the System pane, click the Device Manager
link. If prompted, allow the computer to access the Device Manager.
In Device Manager, double-click on the type of driver you wish to uninstall to expand the list of devices. (for example, Modems, DVD/CD-ROMs, and so on).
Highlight each listed driver one at a time and press the Delete
key. When prompted, confirm that you wish to delete these drivers.
In the Device Manager pane, click the Scan for hardware changes button
(near the top). Windows Vista will now scan your system for hardware and install default drivers for anything that requires drivers at this time.
Verify under the heading for the type of device that your drivers are listed once again.
Once the device drivers have been reinstalled and is listed again, try running your program again.
NOTE:Some devices may require your computer to restart. Windows will notify you that restarting is necessary. Save all open files and allow the computer to restart.
Sometimes the default drivers provided with Windows will not be up-to-date. If uninstalling and reinstalling the default drivers does not correct the problem, you may need to update your drivers. Download and install the latest drivers by going to the
HP Drivers and Downloads Web page
or using the Microsoft Windows Update feature.