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HP Deskjet D4260 Printer Troubleshooting

Product Specifications

  • PrintPrint
Figure 1: HP Deskjet D4200 series printer

Model numbers

Printer model numberProduct number
HP Deskjet D4260CB641A
CB641B
CB644C
HP Deskjet D4263CB641C
HP Deskjet D4268CB641D

Features

  • Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature.
  • Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased separately).
  • Ink-backup mode: Continue printing with one print cartridge when the other print cartridge has run out of ink.
  • Print photos from a digital camera, external card reader, or USB flash drive: Plug the camera or other device into the printer's front USB port. You can then print the photos using HP Photosmart software.
    NOTE:To print using the front USB port, the HP Photosmart software must be installed on your computer.
  • Panoramic printing: Print panoramic photos with borders or without borders.
  • HP Vivera Inks: Get true-to-life photo quality and exceptional fade resistance with vivid colors that last. HP Vivera Inks are specially formulated and scientifically tested for quality, purity and fade resistance.
  • Photosmart Express button: Use the Photosmart Express button to open the HP Photosmart Express software, which provides a fast and easy way to make prints of your photos or to purchase prints online.
  • CD/DVD Tattoos: Personalize your CDs and DVDs by printing high-quality, low-cost CD/DVD Tattoos. (This feature might not be available in your country/region.)

Print speed

The print speeds listed in the tables below are approximate (and maximum) speeds. Actual print speeds will vary depending on the system configuration, software program, and document complexity.

Plain paper

ModeBlack or color Speed (ppm) on plain paper
Fast Draft Black*up to 30 after first page
Mixed text with color graphics*up to 23 after first page
Fast Normal Black*up to 12 after first page
Mixed text with color graphics*up to 8.1 after first page
Normal Black*up to 8.9 after first page
Mixed text with color graphics*up to 5.8 after first page
Best Black*up to 2.3 after first page
Mixed text with color graphics*up to 2.3 after first page
*See www.hp.com/go/inkjetprinter for details.

102 x 152 mm (4 x 6 inches) photo paper with white borders

Mode Speed (seconds) to print one photo
Fast Draft *as fast as 26 after first page
Best*as fast as 87 after first page
*See www.hp.com/go/inkjetprinter for details.

Borderless 102 x 152 mm (4 x 6 inches) photo paper

Mode Speed (seconds) to print one photo
Fast Draft*as fast as 29 after first page
Best*as fast as 96 after first page
*See www.hp.com/go/inkjetprinter for details.

203 x 254 mm (8 x 10 inches) plain paper

Mode Speed (seconds) to print one photo
Fast Draft*as fast as 8.4 after first page
Normal*as fast as 40 after first page
*See www.hp.com/go/inkjetprinter for details.

203 x 254 mm (8 x 10 inches) photo paper

Mode Speed (seconds) to print one photo
Best *as fast as 190 after first page
*See www.hp.com/go/inkjetprinter for details.

Print quality and resolution

Resolution in the tables below is shown in dots per inch (dpi).

Black True Type text resolution

Print modeResolution
Plain paper/Fast Draft300 x 300 dpi
Plain paper/Fast Normal600 x 600 dpi
Plain paper/Normal600 x 600 dpi
Plain paper/Best/PhotoREt600 x 600 dpi
Plain paper 1200 x 1200 optimized dpi1200 x 1200 dpi

Color input resolution (on any paper type)

Print modeResolution
Fast Draft300 x 300 dpi
Fast Normal600 x 600 dpi
Normal600 x 600 dpi
Best600 x 600 dpi
Maximum dpi1200 x 1200 dpi

Color printing resolution (subject to color input resolution above)

Print modeResolution
Plain paper/Fast DraftAutomatic
Plain paper/Fast NormalAutomatic
Plain paper/NormalAutomatic
Plain paper/Maximum dpi4800 x 1200 dpi
Photo paper/Fast DraftAutomatic
Photo paper/Fast NormalAutomatic
Photo paper/NormalAutomatic
Photo paper/BestAutomatic
Photo paper/Maximum dpi4800 x 1200 dpi
4800 x 1200 optimized dpi printing is available for all media. If you are printing photographs or are printing 4800 x 1200 dpi, you must have a large amount of hard drive space available to process the print data.

Operating systems - Minimum system requirements

Operating systemProcessorRequired RAMRequired hard disk space*
Windows XP and 2000233 Mhz Pentium II or equivalent64 MB200 MB
Windows Vista800 MHz 32-bit (x86) or 64-bit (x64) processor512 MB 700 MB
Mac OS X v. 10.3.9 or laterPowerPC G3, G4, G5 or Intel Core processor128 MB150 MB
NOTE:Printing photographs or printing 4800 x 1200 dpi requires large amounts of free space on the hard disk.

Connectivity

Standard connectivity
Two ports:
  • Rear port for PC connectivity: Hi-Speed Universal Serial Bus (USB) cable
  • Front port: USB (not hi-speed)

Duty cycle

1000 pages per month

Print speed

The print speeds listed in the tables below are approximate (and maximum) speeds. Actual print speeds will vary depending on the system configuration, software program, and document complexity.

Plain paper

ModeBlack or color Speed (ppm) on plain paper
Fast Draft Black up to 36
Mixed text with color graphics up to 27
Fast Normal Black up to 11
Mixed text with color graphics up to 8
Normal Black up to 9.6
Mixed text with color graphics up to 5.8
Best Black up to 2.1
Mixed text with color graphics up to 2.1

102 x 152 mm (4 x 6 inches) photo paper with white borders

Mode Speed (seconds) to print one photo
Fast Draft as fast as 26
Fast Normal as fast as 39
Normal as fast as 49
Best/PhotoREt as fast as 67
Best/4800 x 1200 optimized dpi as fast as 105

Borderless 102 x 152 mm (4 x 6 inches) photo paper

Mode Speed (seconds) to print one photo
Fast Draft as fast as 30
Fast Normal as fast as 42
Normal as fast as 53
Best/PhotoREt as fast as 75
Best/4800 x 1200 optimized dpi as fast as 125

203 x 254 mm (8 x 10 inches) plain paper

Mode Speed (seconds) to print one photo
Fast Draft as fast as 7.8
Fast Normal as fast as 22
Normal as fast as 31
Best/PhotoREt as fast as 110
Best/4800 x 1200 optimized dpi as fast as 245

203 x 254 mm (8 x 10 inches) photo paper

Mode Speed (seconds) to print one photo
Fast Draft as fast as 67
Fast Normal as fast as 76
Normal as fast as 109
Best/PhotoREt as fast as 170
Best/4800 x 1200 optimized dpi as fast as 285

Paper handling

Media (paper) weights

CategorySpecification
U.S. letter16 to 24 pounds (65-90 g/m2)
Legal20 to 24 pounds (70-90 g/m2)
Envelopes20 to 24 pounds (70-90 g/m2)
Index cards110 pound (up to 200 g/m2)
Photo paper75 pound (up to 280g/m2)

In tray and out tray capacity

Paper typeIn tray capacityOut tray capacity
Plain paper100 sheets 50 sheets
Envelope 10 envelopes10 envelopes
Greeting card20 cards10 cards
Labels (U.S. letter or A4 sheets)20 sheets10 sheets
Photo paper30 sheets15 sheets
Index cards30 cards15 cards
Transparencies30 sheets15 sheets

Custom size media

DimensionSize
Width - minimum and maximum 3.0 to 8.5 inches

(77 to 215 mm)
Length - minimum and maximum5.0 to 24.0 inches

(127 to 609 mm)

Supported paper and sizes

Paper typeSize
U.S. letter8.5 x 11 inches (215 x 279 mm)
U.S. legal8.5 x 14 inches (215 x 355 mm)
Executive7.25 x 10.5 inches (184 x 267 mm)
European A4210 x 297 mm (8.2 x 11.6 inches)
European A5148 x 210 mm (5.8 x 8.3 inches)
European A6105 x 148 mm (4.1 x 5.8 inches)
B5 (JIS)182 x 257 mm (7.2 x 10.2 inches)

Supported envelopes and sizes

Envelope typeSize
U.S. Number 104.12 x 9.5 inches (105 x 241 mm)
Invitation A24.37 x 5.75 inches (111 x 146 mm)
European DL110 x 220 mm (4.33 x 8.66 inches)
European C6114 x 162 mm (4.48 x 6.38 inches)
Japanese Number 3120 x 235 mm (4.72 x 9.25 inches)
Japanese Number 490 x 205 mm (3.54 x 8.07 inches)
Card4.38 x 6 inches (111.25 x 152.4 mm)

Supported index and greeting cards and sizes

Card typeSize
Index3 x 5 inches (76 x 127 mm)
Index4 x 6 inches (102 x 152 mm)
Index5 x 8 inches (127 x 203 mm)
Hagaki100 x 148 mm (3.94 x 5.83 inches)
European A6105 x 148.5 mm (4.1 x 5.8 inches)

Supported transparencies and labels and sizes

TypeSize
Letter8.5 x 11 inches (215.9 x 279.4 mm)
European A4210 x 297 mm (8.3 x 11.7 inches)

Supported photo paper and sizes

Photo paper typeSize
U.S. letter216 x 279 mm (8.5 x 11 inches)
A4210 x 297 mm (8.3 x 11.7 inches)
Hagaki100 x 148 mm (3.9 x 5.8 inches)
A6105 x 148.5 mm (4.1 x 5.9 inches)
4 x 6102 x 152 mm (4 x 6 inches)
L89 x 127 mm (3.5 x 5 inches)
2L178 x 127 mm (7 x 5 inches)
Cabinet165 x 120 mm (6.5 x 4.7 inches)

Supported borderless photo paper and sizes

Photo paper typeSize
A6105 x 148.5 mm (4.1 x 5.9 inches)
A5148 x 210 mm (5.8 x 8.3 inches)
A4210 x 297 mm (8.3 x 11.7 inches)
4 x 6102 x 152 mm (4 x 6 inches)
4 x 6 with tab102 x 152 mm (4 x 6 inches)
10 x 15102 x 152 mm (4 x 6 inches)
10 x 15 with tab102 x 152 mm (4 x 6 inches)
5 x 7127 x 178 mm (5 x 7 inches)
8 x 10203 x 254 mm (8 x 10 inches)
8.5 x 11.5216 x 292 mm (8.5 x 11.5 inches)
L89 x 127 mm (3.5 x 5 inches)
2L178 x 127 mm (7 x 5 inches)
2E117 x 165 mm (4.6 x 6.5 inches)
KG102 x 252 mm (4 x 9.9inches)
Cabinet165 x 120 mm (6.5 x 4.7 inches)
Hagaki100 x 148 mm (3.9 x 5.8 inches)
Mitsugiri203 x 254 mm (8 x 10 inches)
Panoramic210 x 595 mm (8.3 x 23.4 inches)
Panoramic (4 x 10)102 x 254 mm (4 x 10 inches)
Panoramic (4 x 11)102 x 279 mm (4 x 11 inches)
Panoramic (4 x 12)102 x 305 mm (4 x 12 inches)

Printable Region and minimum printing margins

The printer cannot print outside a designated area of the page, so the document content must be contained within the printable area.
Printable area
PaperPrintable region
Letter - 8.5 x 11 inches8 x 10.5 inches
Legal - 8.5 x 14 inches8 x 13.5 inches
A4 - 210 x 297 mm203.2 x 283.5 mm
Minimum printing margins
PaperLeft and Right MarginsTop MarginBottom Margin
Generic - minimum margins3.175 mm (0.125 inches)3.175 mm (0.125 inches)3.175 mm (0.125 inches)
Envelopes3.175 mm (0.125 inches)1.753 mm (0.069 inches)14.300 mm (0.563 inches)
Index cards3.175 mm (0.125 inches)1.753 mm (0.069 inches)5.994 mm (0.236 inches)
Plain large media and Hagaki3.175 mm (0.125 inches)1.753 mm (0.069 inches)3.175 mm (0.125 inches)
Custom6.35 mm (0.25 inches)1.753 mm (0.069 inches)5.994 mm (0.236 inches)

Ink cartridges

Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Click this link, HP SureSupply .
  2. Scroll to the bottom of the page and make sure that the country or region location is correct.

Physical specifications

The dimensions listed are for the printer with the paper tray extended.
CategorySpecification
Width18.07 inches (459 mm)
Height5.67 inches (144 mm)
Depth18.9 inches (480 mm)
Net weight (without cartridges)7.635 pounds (3.462 kg)

Electrical specifications

CategorySpecification
Input voltage100 to 240
Input frequency50 to 60 Hz
Power consumption (maximum)Less than 1 watt maximum when off

7 watts average when not printing

44 watts average when printing

Less than 3 watts in power save mode

Operating environment

Operating conditions

Maximum operating conditionsSpecification
Temperature50 to 95 degrees F (10 to 35 C)
Humidity15 to 80 percent relative humidity non-condensing

Operating conditions for best print quality

Optimal operating conditionsSpecification
Temperature59 to 86 degrees (15 to 30 C)
Humidity20 to 80 percent relative humidity non-condensing

Warranty

RegionPrinterSoftwarePrint cartridges
North America

Canada
One year90 daysEnd of life or date stamped
Asia PacificOne year90 daysEnd of life or date stamped
EuropeOne year90 daysEnd of life or date stamped
HP Deskjet D4260 Printer

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