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HP ENVY 15-3040nr Notebook PC Troubleshooting

Locating the Vista Operating System Discs

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This document pertains to HP Notebook PCs with Windows Vista.

HP Notebooks are shipped without OS discs

When you purchased your HP notebook, you may have noticed that it did not include a set of operating system discs. This is because HP provides the HP Recovery Manager utility that allows you to create your own recovery copy of the operating system and important files.
  • If the PC came equipped with Vista, you should create Vista Recovery discs as soon as possible. In the event of a problem, you can recover your Vista system to its initial condition. Registered owners may order replacement Vista recovery discs.
  • If the PC came with XP and you want to upgrade it to Vista, you should create XP recovery discs before doing the upgrade. In the event of a problem, you must reinstall the XP operating system and then upgrade to Vista using the HP Upgrade utility. Registered owners may order replacement XP recovery discs.
  • If the PC came with XP and you upgrade it to Vista using the retail Microsoft upgrade program, you must reinstall the XP operating system and then upgrade to Vista using the Microsoft discs, or contact Microsoft and purchase a full version of Vista. After finishing the upgrade, download and install the latest HP device drivers.
  • If the PC came with XP and you upgrade it to Vista using the Microsoft full version of the Vista Home or Vista Business operating system, you should use the Microsoft discs to reinstall Vista, without going back to XP. After finishing the installation, download and install the latest HP device drivers.
HP strongly recommends running HP Recovery Manager to create your recovery discs as soon as your computer has finished setting up for the first time. If you are unable to create backup discs or you lose the discs, you may contact HP to obtain backup discs that will return your system to the factory condition.
For more information on using the HP Recovery Manager , as well as information on how to obtain replacement recovery discs from HP, See also .

Ordering the Microsoft Vista Upgrade discs

If you purchased an HP-certified Vista-capable notebook PC between October 26, 2006 and March 15, 2007, you were eligible to upgrade with the Express Upgrade Kit . The Upgrade to Windows Vista from the HP program was completed as of that data.