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HP Pavilion Slimline s3100n Desktop PC Troubleshooting

HP Pavilion Slimline s3100n Desktop PC Product Specifications

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Product number

GJ474AA

Release date

09-May-2007

Country/region sold in

  • US
  • Canada

Motherboard

Figure 1: Motherboard top view
Image of motherboard
  • Manufacturer: ASUS
  • Form factor: microATX - 19.05 cm (7.5 inches) x 17.01 cm (6.7 inches)
  • Chipset: NVIDIA GeForce 6150 LE
  • Memory sockets: 2 x DDR2
  • Front side bus speeds: 2000MT/s (2.0 GT/s)
  • Processor socket: AM2
  • Expansion Slots:
    • 1 PCI slot
    • 1 PCI Express x16 slot (for graphics cards)

Processor

Figure 2: AMD Athlon 64 X2 logo
Image of AMD logo
  • Operating speed: Up to 2.1 GHz
  • Number of cores: 2
  • Socket: AM2
  • Bus speed: 2000MT/s
Socket type: AM2
Motherboard supports the following processor upgrades:
  • AMD Phenom II Quad-Core
  • AMD Phenom II Triple-Core
  • AMD Phenom Quad-Core (A) 9xxx series (AM2+)
  • AMD Phenom Triple-Core (T) 8xxx series (AM2+)
  • AMD Athlon X4
  • AMD Athlon X3
  • AMD Athlon X2 (B) (AM2+)

Memory

  • Amount: 1 GB
  • Speed: PC2-5300 MB/sec
  • Dual channel memory architecture (1 DIMM per channel)
  • Two 240-pin DDR2 DIMM sockets
  • Supported DIMM types:
    • PC-4200 (533 MHz)
    • PC2-5300 (667 MHz)
  • Single-sided or double-sided DIMMs
  • Non-ECC memory only
  • Supports 1 GB DDR2 DIMMs
  • Maximum memory: 2 x 1 GB DDR2 DIMMs, 2.0 GB total (unbuffered)

Video graphics

*Integrated video is not available if a graphics card is installed.
  • Integrated graphics using nVidia GeForce 6150LE
  • Use up to 256MB of PC memory (with 512MB or more total PC memory)
  • Supports PCI Express x16 graphics cards

Sound/Audio

*Integrated audio is not available if a sound card is installed.
  • Audio CODEC: ALC888
  • 7.1 high-definition audio

Networking

  • Interface: Integrated into motherboard
  • Technology: Realtek RTL8201CL
  • Data transfer speeds: up to 10/100 Mb/s
  • Transmission standards:10-Base-T Ethernet
Figure 3: Wireless card - side view
Wireless card - side view
  • Interface type: USB
  • Data transfer speeds: up to 54 Mbps
  • Transmission standards: 802.11 b/g
  • Supported antenna connections: 1
  • Operating band: 2.4 GHz and 2.5 GHz dual band
  • Supported security protocols:
    • WPA
    • WEP
Figure 4: Modem card side view
Image of modem card
  • Interface: PCI 2.2
  • Data transfer speeds: up to 56 kbps for V.92 connections*
  • Transmission standards: V.92, V.90, V.44, V.34*
    * Features must supported by the ISP at time of connection.

Hard drive

Figure 5: Hard drive
Image of hard drive
  • Size: 250 GB
  • Interface: SATA
  • Transfer rating: 3.0 Gb/sec
  • Rotational Speed: 7200 RPM

CD/DVD disc drive

Figure 6: Optical Drive
Image of the optical drive
  • Interface: SATA
  • Data buffer memory: 2 MB
  • Maximum storage capacity: 8.5 GB
  • Must use Double-Layer media discs in order to take advantage of the DL technology
  • Must use LightScribe-enabled media discs and supporting software in order to take advantage of the LightScribe technology
FunctionMaximum speed
DVD-RAMup to 12x
DVD+R DL write once up to 8x
DVD-R DL write onceup to 8x
DVD+R write onceup to 16x
DVD+RW rewriteableup to 8x
DVD-R write onceup to 16x
DVD-RW rewriteableup to 6x
DVD-ROM readup to 16x
CDR write onceup to 40x
CDRW rewriteableup to 32x
CDROM readup to 40x

Memory Card Reader

  • Supports the following cards:
    • CompactFlash I
    • CompactFlash II
    • IBM Microdrive
    • SecureDigital (SD)
    • mini-SD
    • MultiMediaCard (MMC)
    • Reduced size MultiMediaCard (RS-MMC)
    • MultiMediaCard Plus (MMC plus)
    • MultiMediaCard Mobile (MMC mobile)
    • Memory Stick
    • Memory Stick Pro
    • Memory Stick Duo
    • Memory Stick Pro Duo
    • SmartMedia
    • xD-Picture Card (xD = extreme digital)

Computer Case

  • Height: 27.94 cm (11 inches)
  • Width: 10.79 cm (4.25 inches)
  • Length: 34.92 cm (13.75 inches)
Bay Total Bays*
13.33 cm (5.25 inch) 1
8.89 cm (3.5 inch) 1
Pocket Media Drive1
* Bays may be occupied by existing hardware.

Card reader is a custom module and does not occupy a standard 3.5" bay.

Power Supply

160W power supply

I/O Ports

  • USB: 1
  • Headphone: 1
Figure 7: Back I/O panel
1 - PS/2 mouse (green)
2 - SPDIF coaxial out (orange)
3 - IEEE 1394
4 - RJ-45 Network (LAN)
5 - Audio: Rear Speaker Out (black)
6 - Audio: Center/Subwoofer (yellow orange)
7 - Audio: Line In (light blue).
8 - Audio: Line Out (lime)
9 - Audio: Microphone (pink)
10 - Side Speaker Out (gray)
11 - USB 2.0: 4
12 - Video Graphics Adapter
13 - S-Video Out
14 - PS/2 keyboard (purple)

Keyboard, mouse and input devices

Figure 8: Top view of keyboard
Image of the keyboard
  • Interface Type: PS/2
  • Cable length: 2 meters (78.74 inches)
  • Special buttons:
      Internet buttons (requires Internet connection)
      • HP Club: launches My HP Club Website
      • Internet: launches a Website like Yahoo
      • E-mail: launches a Website like Yahoo Mail
      • Search: launches an Internet search Website
      • Info: launches Help and Support application
      Media control buttons:
      • Eject 1 and Eject 2
      • Burn CD/DVD: launches a CD/DVD record application (depends on application installed on the individual system)
      • Scan previous track
      • Play/pause
      • Scan next track
      • Stop
      Audio control buttons:
      • Volume control
      • Mute
A keyboard kit for French Canada to enhance the keyboard experience when using this computer with the French language.
Figure 9: Top view of mouse
HP PS/2 ball mouse top view
  • Interface: PS/2
  • Buttons: left (select), right (context menu), scroll wheel (scroll up/scroll down)

Software

NOTE:HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software CategorySoftware TitleSupported by HP Application Recovery
Operating System
  • Windows Vista Home Premium (32-bit)
  • Windows Media Center
  • Windows Anytime Upgrade
  • No
  • No
  • No
CD/CD-RW/DVD/DVD+RW
  • Windows Movie Maker & Windows DVD Maker
  • Roxio Creator 9 Basic
  • Roxio MyDVD 9 Basic
  • No
  • Yes
  • Yes
Entertainment, Music & Games
  • Rhapsody (not available in French Canada)
  • Real Player
  • My HP Games (not available in French Canada)
  • Yes
  • Yes
  • Yes
Productivity
  • Adobe Reader
  • Microsoft Works 8
  • Microsoft Office Home and Student Edition 2007 Trial
  • Yes
  • Yes
  • No
Imaging, Photography, Video & Film
  • HP Photosmart Essential 2
  • muvee autoProducer 6
  • Yes
  • Yes
Security
  • Norton Internet Security 2007 (60-day security update subscription)
  • Yes
Support
  • HP Total Care Advisor (not available in French Canada)
  • HP Hardware Diagnostic Tools
  • Help & Support Center
  • Online documentation
  • No
  • Yes
  • No
  • No
Recovery
  • HP Recovery Manager
  • Recovery Disc Creator
  • No
  • No
Internet Solutions
  • Microsoft Internet Explorer
  • Yahoo toolbar
  • ISP offers
  • No
  • No
  • No
HP Partner offers (may vary)
  • Snapfish PictureMover (link to download, US only)
  • No
NOTE: This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.