Compaq Presario C550EF Notebook PC Troubleshooting

Product Specifications

Product Name	C550EF
Product Number	GF862EA#ABF
Microprocessor	1.60 GHz Intel® Celeron® M Processor 520
Microprocessor Cache	Level 2 cache 1 MB
Memory	1024 MB (2 x 512 MB)
Memory Max	Up to 1 GB DDR2
Video Graphics	Intel® Graphics Media Accelerator 950
Video Memory	Up to 224 MB
Hard Drive	80 GB (5400 rpm)
Multimedia Drive	Super Multi DVD Writer (+/-R +/-RW) with Double Layer support
Display	15.4” WXGA High Definition BrightView Widescreen (1280 x 800)
Fax/Modem	High speed 56K modem
Network Card	Ethernet 10/100BT integrated network interface
Wireless Connectivity	802.11b/g WLAN
Sound	Altec Lansing® speakers 3D Sound Blaster Pro compatible sound 16 bit integrated
Keyboard	101 key compatible keyboard
Pointing Device	Touch Pad with On/Off button and dedicated vertical and horizontal Scroll Up/Down pad, volume control, mute buttons, 1 Quick Launch Button
External Ports	1 VGA port 3 USB 2.0 ports 1 RJ 11 modem connector 1 RJ 45 Ethernet connector S-video TV out 1 Headphone-out, 1 mic-in
Dimensions	25.90 cm (L) x 35.78 cm (W) x 3.5 cm - 4.4 cm (H)
Weight	3.10 kg (6.87 lbs)
Power	65 W AC Power Adapter 6-cell Lithium-Ion (Li-Ion) battery

Operating System:
Genuine Windows Vista™ Home Basic

Security and Support:
Recovery partition (including possibility to recover system, applications and drivers separately) Optional re-allocation of recovery partition Recovery CD/DVD creation tool Symantec™ Norton Internet Security™ 2007 (60 days live update) Notebook Help & Support

Multimedia:
Windows Media Player HP Photosmart Essential, Windows Photo Gallery DVD Play Windows Movie Maker, Roxio MyDVD Basic Roxio Creator Basic

Productivity and Finance:
Microsoft® Works 8

Internet Solutions:
Microsoft® Internet Explorer 7.0 Windows Mail Adobe® Reader 8.0

Warranty and Support
1 year, pick-up and return, parts and labour A +2 years warranty extension is available - HP Care Pack U4819E or U4821E (including Accidental Damage Protection) Express service UE601E (D+2 Turn around Time)