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HP Pavilion dv6646us Entertainment Notebook PC Troubleshooting

HPAsset Has Stopped Working Error

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Problem Description

The following error appears unexpectedly: HPAsset is not working. Search online for a solution. This error is associated with certain older versions of the HPAsset Manager used in the HP Help & Support software.

Resolution

The problem can be resolved by allowing the HP Health Check to install updated software as follows:
  1. Connect the PC to the internet.
  2. Click on the HP Total Care Advisor icon to open the application, and click PC Health to run the HP Health Check utility.
    Alternately, open Help & Support , select Troubleshooting Tools , and click Health Check to run the HP Health Check utility.
  3. When prompted to Automatically download the latest critical alerts and recommendations from HP , click OK .
  4. Follow the prompts to allow HP Health Check to download and install all recommended updates.
You should run the HP Health Check on a regular schedule to keep your PC up-to-date and operating efficiently.