Health Indicator Codes

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Support details

This document applies to HP MediaSmart Server EX470 and EX475.

The Tables below are a breakdown of the Health indicator displays. To see this code, using a paper clip, press and release the recessed Status/Recovery button on the front of the server.

Figure 1: Location of the Status/Recovery button

**Health indicator codes when the indicator starts as solid red**
Code	Description	Action
Solid red—no code	Operating system or application error.	See Windows Home Server Console for error condition.
1 blue, 2 red	System drive failed to boot.	If the light-bar for the system drive (the lowest light-bar) is also red, you need to replace the system hard drive. See Replacing the system drive on page 6-16.
1 blue, 3 red	Operating system USB boot failed.	Check that lowest USB port on back of server has boot source.
1 blue, 4 red	Recovery mode failed.	Contact HP Support at http://www.hp.com/support.
1 blue, 5 red	Multiple boot failure.	Contact HP Support at http://www.hp.com/support.
1 blue, 6 red	Service code.	Do not hold state button longer that 3 seconds. Shut down and repeat.

**Health indicator codes when the indicator starts as blinking red**
Code	Description	Action
2 blue, 1 red	BIOS corrupted.	Repeat power-on to validate. Contact HP Support at http://www.hp.com/support.
2 blue, 2 red	Memory failure.	Contact HP Support at http://www.hp.com/support.
1 blue, 3 red	BIOS recovery source not present.	Contact HP Support at http://www.hp.com/support.