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HP Officejet J6480 All-in-One Printer Troubleshooting

Performing a Partial Reset

  • PrintPrint

Introduction

This document provides basic instructions for performing a partial reset. A partial reset resets the following settings:
  • All user menu settings are reset to the default values.
  • All telephony parameter values are reset to the default values.
  • Country and language user interface is reset to the default values.
  • Fax memory is cleared.

Performing a partial reset of the All-in-One

Follow these steps to perform a partial reset of your product.
  1. Unplug the power cord from the product, and wait 20 seconds.
  2. Press and hold # and 3 while plugging in the power cord to the product.
  3. Release the buttons after the product starts up. The product will now be reset to factory defaults.