Jump to content

HP Pavilion dv2988se Entertainment Notebook PC support

Webcam May Intermittently Stop Responding When Notebook Resumes From Hibernation/Standby Mode

  • PrintPrint
This document pertains to HP Notebook PCs with Windows Vista.

Understanding webcam problems

The notebook PC webcam may intermittently stop responding when the notebook PC resumes from Hibernation/Standby Mode. This happens because all video-intensive programs tend to become unstable after a power state change.

Resolve the webcam response problem

If your webcam stops responding after resuming from hibernation or standby mode, resolve the issue by following the steps below.
  1. Shut down all programs and applications.
  2. Restart the computer.
When the computer restarts, the webcam will respond normally.
HP Pavilion dv2988se Entertainment Notebook PC

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+