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HP Photosmart C4480 All-in-One Printer Troubleshooting

Product Specifications

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Product specifications

Figure 1: HP Photosmart C4400 All-in-One
Illustration of HP Photosmart C4400 All-in-One
The specifications for the product are as follows.
Product modelPart Number
HP Photosmart C4410 All-in-OneQ8392A
HP Photosmart C4435 All-in-OneC8391A
HP Photosmart C4440 All-in-OneQ8390A
HP Photosmart C4450 All-in-OneQ8389A
HP Photosmart C4470 All-in-OneQ8393B
HP Photosmart C4472 All-in-OneQ8394B
HP Photosmart C4473 All-in-OneQ8393C
HP Photosmart C4475 All-in-OneQ8397C
HP Photosmart C4480 All-in-OneQ8388A
Q8388B
Q8398C
HP Photosmart C4483 All-in-OneQ8388C
HP Photosmart C4485 All-in-OneQ8395B
HP Photosmart C4488 All-in-OneQ8388D
HP Photosmart C4493 All-in-OneQ8395C
HP Photosmart C4494 All-in-OneQ8396B
ComponentMinimum system requirements
Operating system Windows 2000, Windows XP, Windows Vista, and Windows 7
ProcessorWindows 2000 and Windows XP: Any Intel Pentium II, Celeron, or compatible processor (Pentium III or higher recommended)

Windows Vista and Windows 7: A modern 800 MHz 32-bit (x86) or 64-bit (x64) processor (1 GHz or higher recommended)
RAMWindows 2000 and Windows XP: Typical installation: 128 MB RAM (256 MB RAM recommended)

Windows Vista and Windows 7: 512 MB RAM (1 GB or higher recommended)
Free disk spaceWindows 2000 and Windows XP: Typical installation: 795 MB (1 GB Japan only) free hard disk space, plus an additional 50 MB free for full color scanning

Windows Vista and Windows 7: Typical installation: 920 MB free hard disk space, plus an additional 50 MB free for full color scanning
ConnectivityTypical installation: Available USB port
BrowserTypical installation: Microsoft Internet Explorer 6 or higher
ComponentMinimumRecommended
Operating systemOS v10.3.9, v10.4, and v10.5OS v10.3.9, v10.4, and v10.5
ProcessorG3 processor or laterG4 processor or later
RAM128 MB256 MB
Free disk space100 MB200 MB
Video display800 x 600 display resolution with 16-bit or higher color depth1024 x 768 display resolution with 24-bit color
CD-ROM drive4x4x
ConnectivityUSB 2.0 High Speed cableUSB 2.0 High Speed cable
DimensionMeasure
Height167 mm (6.6 inches)
Width434 mm (17.1 inches)
Depth567 mm (22.3 inches) with tray extender open

403 mm (15.9 inches) with tray extender closed
Weight5.0 kg (11.0 pounds)
Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Click this link, HP SureSupply .
  2. Scroll to the bottom of the page and make sure that the country or region location is correct.
TypePaper weightPaper tray1Output tray2Photo tray
Plain paper 16 to 24 lb. (60 to 90 gsm) Up to 125 (20 lb. paper) 50 (20 lb. paper)Not applicable
Legal paper 20 to 24 lb. (75 to 90 gsm) Up to 125 (20 lb. paper)50 (20 lb. paper)Not applicable
Cards 110 lb. index max (200 gsm) Up to 4025Up to 20
Envelopes 20 to 24 lb. (75 to 90 gsm)Up to 1515Not applicable
Transparency filmNot applicable Up to 4025Not applicable
LabelsNot applicable Up to 4025Not applicable
130 x 180 mm (5 x 7 inches) Photo paper67 lb. Bond (252 gsm) Up to 402520
100 x 150 mm (4 x 6 inches) Photo paper 67 lb. Bond (252 gsm) Up to 402520
L 89 x 127 mm (3.5 x 5 inches) Photo paper67 lb. Bond (252 gsm) Up to 402520
Letter 216 x 279 mm (8.5 x 11 inches) / A4 210 x 297 mm (8.3 x 11.7 inches) Photo paper67 lb. Bond Up to 4025Not applicable
TypeSize
Copier, multi-purpose, or plain papersLetter: 216 x 280 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)
EnvelopesU.S. #10: 105 x 241 mm (4.125 x 9.5 inches)

U.S. #6 ¾: 92 x 165 mm (3.63 x 6.5 inches)

A2: 111 x 146 mm (4.4 x 5.8 inches)

DL: 110 x 220 mm (4.3 x 8.7 inches)

C6: 114 x 162 mm (4.5 x 6.4 inches)
Greeting-card papersLetter: 216 x 280 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)
Index Cards76 x 127 mm (3 x 5 inches)

102 x 152 mm (4 x 6 inches)

127 x 203 mm (5 x 8 inches)
Inkjet papers216 x 279 mm (8.5 x 11 inches)
Iron-on T-shirt transfers216 x 279 mm (8.5 x 11 inches)
LabelsLetter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)
Legal216 x 356 mm (8.5 x 14 inches)
Panorama photo paper102 x 304.8 mm (4 x 12 inches)

100 x 300 mm (3.9 x 11.81 inches)
Photo paper100 x 150 mm (4 x 6 inches) (with or without tab)

130 x 180 mm (5 x 7 inches) (with or without tab)
Transparency filmsLetter: 216 x 279 mm (8.5 x 11 inches)

A4: 210 x 297 mm (8.3 x 11.7 inches)
Custom-size papers76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches)
  • Up to 1200 x 1200 rendered dpi black when printing from a computer
  • Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi
  • Print speeds vary according to the complexity of the document
  • Panorama-size printing
  • Method: drop-on-demand thermal inkjet
  • Language: PCL3 GUI
  • Duty cycle: Up to 3000 printed pages per month
  • Digital image processing
  • Up to 9 copies from original (depends on model)
  • Copy speeds vary according to the complexity of the document and model
  • Maximum copy enlargement ranging from 200-400% (depends on model)
  • Maximum copy reduction ranging from 25-50% (depends on model)
  • Image editor included
  • Integrated OCR software automatically converts scanned text to editable text (if installed)
  • Twain-compliant software interface
  • Resolution: Up to 4800 x 4800 dpi optical (depends on model); 19200 dpi enhanced (software)
  • Color: 48-bit color, 8-bit grayscale (256 levels of gray)
  • Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 inches)
Power consumption20 watts maximum (average printing)
Input voltage (0957-2231)AC 100 to 240 Volts ~ 600 mA 50–60 Hz
Output voltageDC 32 V===375 mA, 16 V===500 mA
Recommended operating conditions15 ºC to 32 ºC (59 ºF to 90 ºF)
Maximum operating conditions5 ºC to 35 ºC (41 ºF to 95 ºF)
Storage conditions–20 ºC to 50 ºC (–4 ºF to 122 ºF)
Energy usage drops significantly while in ENERGY STAR mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products.
Figure 2: Energy Star
ENERGY STAR is a U.S. registered mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. For more information, go to www.energystar.gov .
Material safety data sheets
Click here to get the Material safety data sheets (MSDS).
Ozone production
This product generates no appreciable ozone gas (O3).
This product is suited for the use of recycled paper according to DIN 19309. Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. More information on HP's recycling programs is available from the HP Web site.
The HP All-in-One meets product requirements from regulatory agencies in your country/region.
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRB-0721. This regulatory number should not be confused with the marketing name (HP Photosmart C4400 All-in-One series, etc.) or product numbers (CC200A, etc.).
HP Photosmart C4480 All-in-One Printer

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