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HP Officejet J4680c All-in-One Printer support

Replacing Cartridges

  • PrintPrint

Introduction

To prevent print quality issues, replace the cartridges when they are low or out of ink.

Replacing cartridges

Follow these steps to replace the cartridge.
Which cartridges you use depends on your country or region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
NOTE:For the United States only, go to the HP Home & Home Office Store .
  1. Scroll to the bottom of the page and make sure that the country or region location is correct.

Video of replacing cartridges

Learn how to replace a cartridge.
NOTE:This video shows the HP Officejet J4680 printer. The outside of the printer might not look the same as your printer, but the steps are the same.
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If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Step one: Remove the old cartridge

  1. Press the Power button to turn on the printer.
  2. Open the front access door. The carriage moves to the far right side of the printer.
    CAUTION:If the printer is off when the front access door is opened, the printer will not release the cartridges.
    Figure 1: Open the front access door
    Image: Open the front access door.
  3. Wait until the carriage is idle and silent, and then lightly press down on a cartridge to release it.
    • To replace the tri-color cartridge, remove the cartridge from the slot on the left.
    • To replace the black cartridge, remove the cartridge from the slot on the right.
      Figure 2: Remove the cartridges
      Image: Remove the cartridges.
  4. Pull the cartridge toward you and out of its slot.

Step two: Prepare the new cartridge

Follow these steps to prepare the new cartridge for use in the printer.
Which cartridges you use depends on your country or region. To check the cartridge compatibility for your product, right-click this link, HP SureSupply , and then click Open in New Window . If your language or country does not display next to the globe icon ( ) select your language and location.
  1. Remove the new cartridge from its packaging. Be careful to touch only the black plastic.
  2. Remove the plastic tape by pulling gently gently on the pink pull tab.
    Figure 3: Remove the tape
    Image:  Remove the tape.
    1 - Copper-colored contacts
    2 - Plastic tape with pink pull tab (must be removed before installing)
    3 - Ink nozzles under tape
    CAUTION:Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
    Figure 4: Do not touch the copper contacts or ink nozzles
    Image: Do not touch the copper contacts or ink nozzles.

Step three: Replace the old cartridge

Follow these steps to replace the old cartridge.
  1. Hold the new cartridge with the HP logo on top, and then slide the cartridge at a slight upward angle into the empty cartridge slot. Push the cartridge in firmly until it snaps into place.
    • To install a tri-color cartridge, insert it into the left slot.
    • To install a black cartridge, insert it into the right slot.
      Figure 5: Insert the cartridges
      Image: Insert the cartridges.
  2. Close the front access door.
  3. An alignment page prints. You do not need to do anything with this page yet. Continue to the next step.

Step four: Place the unused cartridge in a cartridge protector

If you are temporarily removing a working cartridge (for instance, removing a black cartridge in order to install a photo cartridge), put the cartridge that you are not using in a cartridge protector.
NOTE:Cartridge protectors come only with photo cartridges. If a cartridge protector is unavailable, store the unused cartridge in a rigid, airtight container (not a plastic bag). If unprotected, the cartridge can dry out and become unsuitable for use.

Step five: Align the new cartridge

The printer prints a cartridge alignment sheet when you install new cartridges.

Video of how to align the cartridges

The following video demonstrates how to print an alignment page.
NOTE:This video shows the HP Officejet J4580 All-in-One printer. The outside of the printer might not look the same as your printer, but the steps are the same.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. When prompted, load unused, plain white, U.S. letter or A4 sized paper into the input tray, and then press OK on the printer control panel.
  2. Lift the scanner lid.
  3. Place the alignment sheet on the scanner glass so that the top of the sheet is on the right side with the text facing down. Make sure that the sheet is aligned with the right front corner of the scanner glass.
    Figure 6: Place the alignment sheet on the scanner glass
    Image: Place the alignment sheet on the scanner glass.
  4. Close the scanner lid, and then press OK on the printer control panel. The printer aligns the cartridges.
HP Officejet J4680c All-in-One Printer

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