HP Color LaserJet CP1215 Printer support
Using HP Toolbox
This document tells you how to open HP Toolbox, and describes the contents of the toolbox and how to use the tools.
NOTE:HP Toolbox comes with the full HP software. If you did not install the full software when you installed your product, right-click the following link to go to the Software and Drivers page to download and install it now.
Review the following sections to learn about HP Toolbox.
Open HP Toolbox
You can open HP Toolbox when the product is directly connected to your computer or is connected to the network. You do not have to have Internet access to open and use HP Toolbox.
Use one of the following methods to open HP Toolbox.
Method one: From the Windows notification area
In the Windows notification area, double-click the HP Toolbox icon ( ).
Method two: From the HP folder
Open the HP folder.
- Windows XP: Click Start ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
- Windows Vista: Click the Windows icon ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Contents of HP Toolbox
HP Toolbox contains the following folders. The following links take you to sections in this document that describe the contents of the folders.
The Status folder contains links to the following main pages.
- Device Status . This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status.
- Supplies Status . View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridges. This page also has links for ordering supplies and for finding recycling information.
- Device Configuration . View a detailed description of the current product configuration.
- Print Info Pages . Print the configuration page, the demo page, and the supplies status page.
- Event Log View a history of product errors. The most recent error is listed first. The Event log tables contain codes corresponding to error messages that have appeared on the product control panel display. The tables also contain a brief description of each error, and the number of pages that printed when each error occurred.
The Help folder contains links to the following main pages.
- Troubleshooting. Print troubleshooting pages, clean the product, calibrate the product, and open Microsoft Office Basic Colors.
- How do I? Link to the User Guide index.
- Animated demonstrations . View animations of procedures related to using the product.
- User Guide . View information about product usage, warranty, specifications, and support. The user guide is available in both HTML and PDF format.
- Readme . View the product Readme document, which features important product notes.
The Device Settings folder contains links to the following main pages.
IMPORTANT : When you change any device settings you must click Apply before your changes take effect.
- Paper Handling . Configure the paper tray or change the product paper-handling settings, such as default paper size and default paper type. You can also configure the following settings for when the tray is empty.
NOTE:The Paper out time field specifies how long the product waits before acting on your selections. You can specify from 0 to 3600 seconds.
- Select Wait for paper to be loaded to set the product to pause when the tray is out of paper.
- Select Specify time and action to specify a timeout time and a paper-out action.
- Print Quality . Change the product calibration and optimization settings to improve the appearance of print jobs.The following table describes the print quality settings.
Print quality setting Description Color Calibration
- Power On Calibration . Specify whether the product calibrates when you turn it on.
- Calibration Timing . Specify how frequently the product calibrates. The default setting is 48 hours.
- Calibrate Now . Click this button to calibrate immediately.
OptimizeNOTE:HP recommends that you change these settings only if an HP customer support person advises you to.
- Background Toner . Turn this setting on to reduce the occurrence of shaded background on the printed pages.
- Extra Cleaning . Turn this setting on to reduce the occurrence of blurred images.
- Drum Banding . Turn this setting on to reduce the occurrence of horizontal streaks on printed images.
- Transfer Belt Cleaning . Turn this setting on to reduce the occurrence of vertical streaks in the background of printed images.
- Transfer Belt Cleaning Voltage . Use this setting to fine tune the voltage that is used during the cleaning process.
- Transfer Belt Voltage <color> . Use this setting to fine tune the voltage that is applied to internal components while producing the printed image.
- Print Density . Change the print density settings, such as contrast, highlights, midtones, and shadows. The following table describes the Print Density settings.
Print Density setting Description Contrasts Contrast is the range of difference between light (highlight) and dark (shadow) colors. To increase the overall range between light and dark colors, increase the Contrasts setting. Highlights Highlights are colors that are nearly white. To darken highlight colors, increase the Highlights setting. This adjustment does not affect midtone or shadow colors. Midtones Midtones are colors that are halfway between white and solid density. To darken midtone colors, increase the Midtones setting. This adjustment does not affect highlight or shadow colors Shadows Shadows are colors that are nearly solid density. To darken shadow colors, increase the Shadows setting. This adjustment does not affect highlight or midtone colors. Restore defaults Select Restore defaults to reset all the density settings to the factory settings.
- Print modesChange the fuser, duplex, or toner modes for each media type. You can customize the fuser settings for specific paper types. Changing the print modes can help resolve persistent print-quality problems.NOTE:HP recommends that you change these settings only if an HP customer support person advises you to.
- Paper typesChange the print mode settings for each media type, such as letterhead, prepunched, or glossy paper. When you select Restore modes , all the modes are reset to the factory settings.
- System Setup . Change the print system settings, such as jam recovery and auto continue. Change the Cartridge out override setting, which sets the option to continue printing when a print cartridge has reached the end of its useful life. The following table describes the System Setup settings.
System Setup setting Description Jam recovery If this option is on, the product automatically reprints pages that are damaged when a jam occurs. Auto continue If this setting is Off , the product waits indefinitely for you to respond to prompts that require action. If this setting is On , the product continues printing after a specific length of time, even if you have not responded to the prompt. Sleep time-out Specify the length of time, in seconds, for the product to enter Sleep mode, after no activity has occurred. Cartridge out override Set the option whether to continue printing after a cartridge has reached the threshold for end of life. Location Select the appropriate country/region.
- Setup Status Alerts . Set up the product so that it displays pop-up alerts on your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP print cartridge in use, empty input trays, and specific error messages.
- Service . Gain access to various procedures required to maintain the product.
- Save/Restore Settings . Save the product settings so you can restore them at a later date. Click Restore to return the product settings to the factory defaults.
Shop for Supplies
This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature.
When you click this button, a page displays containing links that connect you to the Internet. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened HP Toolbox, you must connect before you can go to these Web sites. Connecting might require that you close HP Toolbox and reopen it.
- HP Instant Support . Connects to the HP Instant Support Web site.
- Product Support . Connects to the support site for the product where you can search for help with a specific problem.
- Shop for Supplies . Connects to the HP Web site where you can order supplies.
- Product Registration . Connects to the HP product registration Web site.