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"BugCheck 8086" Error Message Appears on Blue Screen

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This document pertains to HP Notebook PCs with Windows Vista.

Understanding the BugCheck 8086 blue screen error

The notebook PC may intermittently display the following blue screen windows serious error:
Error message: BugCheck 8086, {0, 0, 0, 0}

Download and install Intel Matrix Storage Manager (SP39222)

To resolve this issue, download and install Intel Matrix Storage Manager, VERSION: 8.0.0.1039 Rev. A (SP39222) or later. You may do so by going to www.hp.com and searching for SP39222 .
For more information on downloading and installing drivers for your HP notebook computer, refer to the Locating HP Software, Drivers, and BIOS Updates in Vista support document.