Jump to content
HP Customer Support

HP Mini 110-1046NR PC Troubleshooting

In Windows XP or 2000, Software Installation on a Mini Notebook Computer Stops Because of the Screen Area Requirement

  • PrintPrint
  • Share
This document is specific to printers that connect to a mini notebook computer that is running Windows XP or Windows 2000 .

Issue

When you install the product software on a mini notebook computer, such as an HP Mini 1000 PC Series computer, the installation stops after checking the computer system requirements. This happens because the screen resolution setting on the computer is below the minimum screen resolution that the product software requires.
Figure 1: Installation stops after checking system requirements
System Requirements Results window

Solution

Follow the steps in this document to temporarily change the resolution settings, install the software, and then reset the resolution settings. Then, review the workaround instructions at the end of the document find out how to view windows that are slightly larger than the display area.

Step one: Change the display resolution settings and complete the installation

Start with one of the following options depending on whether you cancelled the installation or remain at the System Requirements Results window.

Option one: Start here if you can still view the System Requirements Results window

Follow these steps to temporarily change the display resolution setting so that you can finish installing the software.
  1. Click the Help button on the bottom of the System Requirements Results window. The Display Properties window opens.
  2. Click the Settings tab, and then click the Advanced button at the bottom of the window. A new window opens to adjust monitor settings.
  3. Click the Monitor tab, and then click to clear this checkbox: Hide modes that this monitor cannot display .
  4. Click the Adapter tab, and then click the List All Modes button. The List All Modes window opens.
  5. In the list of modes, click 800 by 600, True Color (32 bit), 60 Hertz , and then click the OK button.
  6. Click OK twice more to return to the System Requirements Results window.
  7. Click Retry . The new settings satisfy the system requirements, and you can continue the product installation process.
  8. Follow the on-screen instructions to finish installing the product software.

Option two: Start here if you cancelled the installation

Follow these steps to temporarily change the display resolution setting, and then install the product software.
  1. On your Desktop, right-click with the mouse, and then click Properties . The Display Properties window opens.
  2. Click the Settings tab, and then click the Advanced button at the bottom of the window. A new window opens to adjust monitor settings.
  3. Click the Monitor tab, and then click to clear the checkbox: Hide modes that this monitor cannot display .
  4. Click the Adapter tab, and then click the List All Modes button. The List All Modes window opens.
  5. In the list of modes, click 800 by 600, True Color (32 bit), 60 Hertz , and then click the OK button.
  6. Click OK twice more. The resolution settings change to the new values.
  7. Install the product software from the HP Web site or from the product CD:
    Download and install the software from the Web:
    Take note of the steps in this procedure or bookmark the page, and then Click here to go to the software and drivers download page on the HP Web site.
    If you have not already done so, type your product number in the designated text box, and then click Next .
    If necessary, click your product model number from the list of matching products.
    Click your operating system. A list of available software and driver downloads displays.
    In the Driver section, click the Full Feature Software and Drivers option.
    NOTE:If you prefer a basic install, click the basic version instead of the full feature version.
    Thoroughly review the download options and information, and then click Install now or Download only , depending on your download preferences.
    NOTE:Click the View directions ( ) link for step-by-step instructions on downloading and installing the software.
    Follow the on-screen instructions to complete the installation, and then click here to continue to "Step two: Return the display resolution settings to the original values."
    Install from the product CD
    Do not connect the USB cable until prompted to do so during software installation. HP recommends using a USB cable that is less than 3 m (10 feet) long.
    NOTE:If you get any firewall messages during installation, click continue , unblock , yes , allow , or permit . Otherwise the software installation fails.
    Insert the software CD into the CD drive of the computer. The software installer starts automatically.
    NOTE:If the User Account Control screen opens, click Allow to continue.
    If the Install Wizard does not open automatically, click Start or ( ), click My Computer , and then double-click the CD drive.
    Follow the on-screen instructions to finish installing the software, and then continue to "Step two: Return the display resolution settings to the original values."

Step two: Return the display resolution settings to the original values

Follow these steps to reset the display settings that you temporarily changed in Step one.
  1. On your Desktop, right-click with the mouse, and then click Properties . The Display Properties window opens.
  2. Click the Settings tab, and then click the Advanced button at the bottom of the window. A new window opens to adjust monitor settings.
  3. Click the Monitor tab, and then click to select the checkbox: Hide modes that this monitor cannot display .
  4. Click the Adapter tab, and then click the List All Modes button. The List All Modes window opens.
  5. In the list of modes, click 1024 by 576, True Color (32 bit), 60 Hertz , and then click the OK button.
  6. Click OK twice more. The resolution settings return to the original values.

Workaround for viewing windows

Some windows might be a little too long to completely display on your mini notebook computer screen. Follow these steps to view the items in the window:

Driver, Scanning and Copy Windows

Adjust these windows to the desired position by selecting the title bar at the top of the window, and then moving them. You might need to use the scroll bar that displays at the right of the window to access all the items.

HP Solution Center Windows

You cannot scroll to view all the buttons at the bottom of the HP Solution Center window. However, you can create more screen space by hiding the Windows taskbar. Follow these steps to hide the Windows taskbar:
  1. Right-click the taskbar, and then click Properties .
  2. Click to select the checkbox: Auto-hide the taskbar , and then click OK .
NOTE:To redisplay the taskbar, point to the screen area where the taskbar displays. Consider also selecting Keep the taskbar on top of other windows if you want the taskbar to be visible whenever you point to it.

    HP Mini 110-1046NR PC

  • Not your product?
    • HP Mini 110-1046NR PC

    Support search

    More for this product

    HP Consumer Support Forum

    Follow us

    HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+