Jump to content

HP Officejet 7000 Wide Format Printer - E809a support

Checking Ink Levels for HP Officejet 7000 (E809a), 7000 Special Edition (E809b), and 7000 Advantage (E809c) Wide Format Printer Series

  • PrintPrint
This document is for the HP Officejet 7000 (E809a), 7000 Special Edition (E809b), and 7000 Advantage (E809c) Wide Format Printers.
You can check ink levels to determine how soon you might need to replace a cartridge. The ink level shows an estimate of the amount of ink remaining in the cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.

Checking ink levels

Use one of the following methods to check ink levels in the cartridges.
NOTE:If you installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.

Method one: Check the ink levels from the computer using the HP Solution Center

  1. Open HP Solution Center:
    HP Solution Center opens in a new window.
  2. Click Settings ().
  3. In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
  4. Click the Estimated Ink Levels tab. The estimated ink levels display in a graphic on the computer.
    Figure 1: Estimated ink level graphic in the Toolbox
    Illustration of estimated ink levels
    The colored bars represent the estimated ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the bottom of the bar represent low ink.

Method two: Check the ink level indicators on the Printer Status Report

  1. Load plain white paper in the input tray.
  2. On the product control panel, press and hold the Cancel button () for 3 seconds, and then release.
    The status report prints.
    Figure 2: Printer status report
  3. Examine the ink-level indicators in the Ink Delivery System Information section of the report.
    Figure 3: Ink-level indicators on the Printer Status Report - Example of low black ink
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the left side of the bar represent low ink.

Purchasing cartridges

Which cartridges you use might depend on your country/region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
NOTE:For the United States only, go to the HP Home & Home Office Store .
Genuine HP cartridges can also be purchased from other retailers.
Consult the following table to identify the correct cartridges for your area.

Cartridges

The printing mechanism for this product involves a printhead and four cartridges. Review the following tables for printheads and cartridges that are compatible with your product.

Printhead

DescriptionPart numberExample
PrintheadCB326A

Cartridges

CartridgeRegionDescription
BlackThe Americas

Europe

Middle East and Africa

Asia Pacific
HP 920 Black Officejet Ink Cartridge
CyanEurope

Middle East and Africa

Asia Pacific
HP 920XL* Cyan Officejet Ink Cartridge
The AmericasHP 920 Cyan Officejet Ink Cartridge
MagentaEurope

Middle East and Africa

Asia Pacific
HP 920XL Magenta Officejet Ink Cartridge
The AmericasHP 920 Magenta Officejet Ink Cartridge
YellowEurope

Middle East and Africa

Asia Pacific
HP 920XL Yellow Officejet Ink Cartridge
The Americas HP 920 Yellow Officejet Ink Cartridge
HP Officejet 7000 Wide Format Printer - E809a

More for this product

HP Support forums

Find solutions and collaborate with others on the HP Support Forum