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HP Photosmart Plus All-in-One Printer - B209a support

Checking Ink Levels for HP Photosmart Plus (B209a, B209b, and B209c) All-in-One Printer Series

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This document is for the HP Photosmart Plus B209a, B209b, and B209c All-in-One Printers.
You can check ink levels to determine how soon you might need to replace a cartridge. The ink level shows an estimate of the amount of ink remaining in the cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.

Checking ink levels

Use one of the following methods to check ink levels in the cartridges.
NOTE:If you installed a refilled or remanufactured cartridge, or a cartridge that was used in another printer, the ink level indicator might be inaccurate or unavailable.

Method one: Check the ink-level indicators on the control panel

  1. On the control panel Home Screen, touch the right arrow () to view more options.
    Figure 1: Home Screen
    Home Screen
  2. Touch Ink (). The control panel displays the estimated ink levels for each cartridge.
    Full color bars represent high ink levels, while color bars that are closer to the color shaped icons represent low ink.
    Figure 2: Estimated ink levels
    Estimated ink levels
  3. Touch OK to return to the menu screen.

Method two: Check the ink levels from the computer using the HP Solution Center

  1. Open HP Solution Center:
    • Windows XP: Click Start, click All Programs, click HP, and then click HP Solution Center.
    • Windows Vista: Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
    HP Solution Center opens in a new window.
  2. Click Settings ().
  3. In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
  4. Click the Estimated Ink Level tab. The estimated ink levels display in a graphic on the computer.
    Figure 3: Estimated ink level graphic
    Estimated ink level graphic
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the bottom of the bar represent low ink.

Method three: Check the ink levels from the Printer Status Report

  1. On the control panel Home Screen, touch the right arrow () to view more options.
    Figure 4: Home Screen
    Home Screen
  2. Touch Setup ().
  3. Touch Tools.
  4. Touch Printer Status Report. The Printer Status Report prints.
  5. Examine the Ink Delivery System Information section of the report.
    The colored bars represent the ink levels in the corresponding cartridge. Full color bars represent high ink levels, while color bars that approach the left side of the bar represent low ink.
    Figure 5: Printer Status Report
    Printer Status Report

Purchasing cartridges

To purchase cartridges or check cartridge compatibility for your printer, go to HP Home & Home Office Store (US only), and then click Ink Toner & Paper.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
Genuine HP cartridges can also be purchased from other retailers.
Consult the following table to identify the correct cartridges for your area.
ColorRegionDescription
BlackThe AmericasHP 564 Black
EuropeHP 364 Black
Middle East and AfricaHP 178 Black
Asia PacificHP 862 Black
CyanThe AmericasHP 564 Cyan
EuropeHP 364 Cyan
Middle East and AfricaHP 178 Cyan
Asia PacificHP 862 Cyan
MagentaThe AmericasHP 564 Magenta
EuropeHP 364 Magenta
Middle East and AfricaHP 178 Magenta
Asia PacificHP 862 Magenta
YellowThe AmericasHP 564 Yellow
EuropeHP 364 Yellow
Middle East and AfricaHP 178 Yellow
Asia PacificHP 862 Yellow
HP Photosmart Plus All-in-One Printer - B209a

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