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HP EX495 MediaSmart Server support

Health Light is Red

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This document applies to HP MediaSmart Server EX490.

Health Light is Red

A red Health indicator light has the following states:
  • Solid red - operating system failure.
  • Blinking red - power on test has failed or BIOS Basic failed.
Additionally, on your computers the Windows Home Server icon is grey on the task tray, which indicates the computer cannot contact Windows Home Server.
To get more information about the failure, the HP MediaSmart Server provides additional error codes.

To get the specific error code causing the failure

Use a paper clip to press and release the recessed Status/Recovery button on the front of the server.
Figure 1: Status/Recovery Button
Status/Recovery Button
HP EX495 MediaSmart Server

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