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Compaq Presario CQ5115UK Desktop PC Troubleshooting

Compaq Presario CQ5115UK Desktop PC Product Specifications

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Product number

VC913AA

Release date

14-Jun-2009

Country/region sold in

United Kingdom

Motherboard

Figure 1: Motherboard top view
Image of motherboard
  • Manufacturer: Asus
  • Form factor: microATX - 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)
  • Chipset:
    • Northbridge chipset: Intel G33 Express
    • Southbridge chipset: Intel ICH9R
  • Memory sockets: 4 x DDR2
  • Front side bus speeds: 1333/1066/800 MHz
  • Processor socket: 775
  • Expansion Slots:
    • 1 PCI x16 slot for graphics card
    • 2 PCI x1 slots
    • 1 PCI slot
  • For more details, see Benicia motherboard specifications .

Processor

Figure 2: Intel Core 2 Quad logo
Image of Intel logo
  • Operating speed: Up to 2.33 GHz
  • Number of cores: 4
  • Socket: 775
  • Bus speed: 1333 MHz
Motherboard supports the following processor upgrades:
  • Intel Core 2 Quad (Y) Q9xxxx
  • Intel Core 2 Duo (W) E8xxx
  • Intel Core 2 Quad (K) up to Q6600
  • Core 2 Duo E6x00 (C) up to E6700
  • Core 2 Duo E4x00 (C) up to E4400

Memory

  • Amount: 4 GB
  • Speed: PC2-6400 MB/sec
  • Dual channel memory architecture
  • Four 240-pin DDR2 DIMM sockets
  • Supported DIMM types:
    • PC2-5300 (667 MHz)
    • PC2-6400 (800 MHz)
  • Non-ECC memory only, unbuffered
  • Supports 2GB DDR2 DIMMs
  • Supports up to 8 GB on 64 bit PCs
  • Supports up to 4 GB* on 32 bit PCs
*32-bit operating systems cannot address a full 4.0 GB of memory.

Video graphics

*Integrated video is not available if a graphics card is installed
  • Integrated graphics using Intel GMA 3100
  • Also supports PCI Express x16 graphics cards*

Sound/Audio

*Integrated audio is not available if a sound card is installed.
  • Audio CODEC: ALC888S
  • 7.1 channel high-definition audio

Networking

  • Interface: Integrated into motherboard
  • Technology: Realtek 8111C
  • Data transfer speeds: up to 10/100 Mb/s
  • Transmission standards:10-Base-T Ethernet

Hard drive

Figure 3: Hard drive
Image of hard drive
  • Size: 500 GB
  • Interface: SATA
  • Rotational Speed: 7200 RPM

CD/DVD disc drive

Figure 4: Optical Drive
Image of the optical drive
  • Interface: SATA
  • Data buffer memory: 2 MB
  • Maximum storage capacity: 8.5 GB
  • Must use Double-Layer media discs in order to take advantage of the DL technology
  • Must use LightScribe-enabled media discs and supporting software in order to take advantage of the LightScribe technology
FunctionMaximum speed
DVD-RAMup to 12x
DVD+R DL write once up to 12x
DVD-R DL write onceup to 12x
DVD+R write onceup to 16x
DVD+RW rewriteableup to 8x
DVD-R write onceup to 16x
DVD-RW rewriteableup to 6x
DVD-ROM readup to 16x
CDR write onceup to 40x
CDRW rewriteableup to 32x
CDROM readup to 40x

Memory Card Reader

Supports the following cards:
  • Secure Digital (SD)
  • MultiMediaCard (MMC)
  • Secure Digital High Capacity (SDHC)
  • MultiMediaCard Plus (MMC Plus)
  • xD media (xD)
  • Memory Stick (MS) and Memory Stick Pro (MS-Pro)

Computer Case

  • Height: 38.40 cm (15.12 inches)
  • Width: 16.58 cm (6.53 inches)
  • Length: 42.9 cm (16.89 inches)
Bay size Total Bays*
13.33 cm (5.25 inch) 2
8.89 cm (3.5 inch) 1
* Bays may be occupied by existing hardware.

Power Supply

300W power supply

I/O Ports

  • USB: 2
  • Headphone: 1
  • Microphone: 1
Figure 5: Back I/O panel
1 - PS/2 mouse port (green)
2 - Coaxial SPDIF Out
3 - Video Graphics Adapter
4 - IEEE 1394a
5 - RJ45 Network (LAN)
6 - Audio: Center/Subwoofer (yellow orange)
7 - Audio: Rear Speaker Out (black)
8 - Audio: Line In (light blue)
9 - Audio: Line put (lime)
10 - Audio: Microphone (pink)
11 - Audio: Side Speaker Out (gray)
12 - USB 2.0 ports 1, 2, 3, and 4
13 - Coaxial SPDIF In
14 - PS/2 keyboard (purple)

Keyboard, mouse and input devices

Figure 6: Top view of keyboard
Image of keyboard
  • Interface: USB
  • Cable length: 1.33 m (4 feet, 4 inches)
    • Dimensions:
    • Height: 27 mm (1.1 inch)
    • Width: 147.6 mm (5.8 inches)
    • Length: 456 mm (18 inches)
    Special buttons*:
    • Volume up
    • Volume down
    • Mute
      * Buttons are not configurable
  • Extended Key:
    • Sleep
Figure 7: Top view of mouse
Image of mouse
  • Interface: USB
  • Cable length: 1.8 m (6 feet)
  • Buttons: left, right, and clickable scroll wheel

Software

NOTE:HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software CategorySoftware TitleSupported by HP Application Recovery
Operating System
  • Windows Vista Home Premium with Windows Media Center (64-bit) with Vista Service Pack 1
  • No
CD/CD-RW/DVD/DVD+RW
  • Windows Movie Maker & Windows DVD Maker
  • CyberLink DVD Suite 6
  • No
  • Yes
Entertainment, Music & Games
  • My HP Games
  • No
Productivity
  • Microsoft Works 9
  • Microsoft Office Home and Student Edition 2007 Trial
  • EasyBits Magic Desktop
  • Yes
  • No
  • No
Security
  • Norton Internet Security 2009 (60-day security update subscription)
  • Yes
Support
  • HP Advisor
  • HP Hardware Diagnostic Tools
  • Help & Support Center
  • No
  • Yes
  • No
Recovery
  • HP Recovery Manager
  • No
Internet Solutions
  • Microsoft Internet Explorer
  • No
NOTE: This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.