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HP Officejet v45 All-in-One Printer support

Installing Your Printer Driver Using the Windows Built-in Solution

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This document is for HP printers that do not have full feature HP driver downloads for Windows 8, Windows 7, Vista, or XP.
To use your HP printer with a Windows computer, you must install the built-in
Windows provides basic printer drivers that come with your operating system or that install from Windows Update.
driver. A full feature printer driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.
NOTE:Where is the download button? The HP printer driver is built into the Windows operating system or is installed through the Windows Update feature on your computer. You do not need to download anything from a website in order to print, scan, or fax.See the Frequently asked questions in this document for additional information, including how to scan using this driver.

Step 1: Connect your printer to the computer or to your network

Before installing the built-in driver, connect the printer to the computer or to your wired or wireless network. Click your connection type for steps to connect the printer.
NOTE:Available connection types vary by printer model.
Connect the printer to the computer with a USB cable.
  1. Make sure that your computer is turned on and connected to the Internet.
  2. Turn on the printer.
  3. Connect a USB cable to the USB port on the rear of the printer (), and then to the computer.
    Figure 1: USB cable
    USB cable
  4. If a Found new hardware window displays, follow any prompts to install the driver, and then try to print.
    • If you can use your printer, your driver installed and you do not need to continue with the steps in this document. Continue to the frequently asked questions in this document for information on how to use the driver and troubleshooting tips.
    • If you cannot use your printer, continue to the next step.
Connect the printer to your network with the Wireless Setup Wizard on the printer, or use a router that supports Wi-Fi Protected Setup (WPS).

Step 1: Connect the printer with the Wireless Setup Wizard

Most printers with a touch or text navigation control panel have a Wireless Setup Wizard tool available through the Setup, Network, or Wireless menu. Use the guided tool to select your network name and then enter the password to connect the printer to your network.
If your printer does not have one of these control panel types, continue to the next step.
  1. Gather the following items:
    • Network name (SSID)
    • Network security password (WEP key or WPA passphrase)
    • A computer that is connected to your wireless network
    • Your wireless-capable printer: Place it close to the computer during the installation
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you are connecting the printer to.
  3. Disconnect any USB or Ethernet cables from the printer.
  4. On the printer control panel, touch or scroll to the Setup, Network, or Wireless menu.
  5. Touch or scroll to Wireless Setup Wizard, and then follow the on-screen instructions to connect the printer to your network.

Step 2: Connect the printer with Wi-Fi Protected Setup (WPS)

If your printer has a basic control panel (no touchscreen or text navigation), or the Wireless Setup Wizard method did not work, try using Wi-Fi Protected Setup (WPS) to connect the printer.
NOTE:Both your printer and wireless router must support the WPS push button connection type. Consult your printer and wireless router manuals to confirm if they support it. If not supported, you must use the USB or wired connection type (if available) to use your printer with this driver.
  1. On the printer control panel, press and hold the Wireless button () for two or more seconds, and then release the button when the wireless light starts blinking.
  2. Within two minutes, press the WPS button on your wireless router.
  3. Wait up to two minutes while the printer automatically establishes a network connection with the wireless network.

Video of using Wi-Fi Protected Setup to connect to a wireless network

The following video demonstrates how to use Wi-Fi Protected Setup to connect your printer to a wireless network.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Connect the printer and the computer to your router with a standard Ethernet cable.

Step 1: Prepare for the connection

Before installing the driver, make sure that you have a functioning network router and an Ethernet cable.
  1. Make sure that you have an Ethernet network router, switch, or hub, or a wireless network router that has available Ethernet ports.
  2. Connect your computer to the router, switch, or hub, if it is not already connected.
  3. Obtain an Ethernet cable. Do not use a standard telephone cable.
    Figure 2: Ethernet and telephone cable comparison
    Image: Ethernet and telephone cable comparison
    1 - Ethernet cable: Connector is wide and has eight wires
    2 - Telephone cable (do not use): Connector is narrow and has between two and six wires

Step 2: Connect the printer to the network

Use the Ethernet cable to connect the printer to your wired router or network hub.
  1. Turn on the printer.
  2. Remove any plug or protective cover from the Ethernet port () on the rear of the printer.
    Figure 3: Remove the protective plug from the printer Ethernet port
    Remove the protective plug from the printer Ethernet port
  3. Connect the Ethernet cable to the printer port, and then connect the other end of the cable to an available port on the network router, switch, or hub.
    Figure 4: Connect the Ethernet cable to the printer and to the router, switch, or hub
    Connect the Ethernet cable to the printer and to the router, switch, or hub

Step 2: Set up Windows Update to automatically download driver software

Open the Windows Device Installation Settings and confirm that your computer is set to automatically download driver software.
  1. Find the Windows search tool.
    • Windows 8: Right-click the Start button, and then click Search.
    • Windows Vista and 7: Click Start (), and then locate the Search programs and files box in the window.
    • Windows XP: Click Start, and then click Search.
  2. Type change device installation.
  3. Click Change device installation settings in the search result.
    The Device Installation Settings window opens.
  4. Select Yes, do this automatically (recommended), and then click Save Changes.

Step 3: Install the printer driver with the Windows Add Printer wizard

Use the Add Printer tool in Windows to install the built-in driver.
NOTE: If you already connected the printer to the computer with a USB cable and you can print, the driver installed. If you are having issues printing, continue with the following steps.
  1. Open the Add a printer wizard on the computer.
    • Windows 8: Right-click the Start button, click Search, type add printer, and then click Add printer in the results.
    • Windows Vista and 7: Click Start () > Devices and Printers > Add a printer.
    • Windows XP: Click Start > Control Panel > Printers & Faxes > Add a printer.
  2. On the What type of printer do you want to install? screen, click Add a network, wireless, or Bluetooth printer for a network connection, or click Add a local printer for a USB connection, and then click Next.
    Figure 5: Add a local or a network, wireless or Bluetooth printer
    Image: Add a local printer or a network printer
  3. Do the following, depending on the type of printer connection you selected:
    • Local printer: Select Use an existing port (LPT1: Printer Port), and then click Next.
    • Network, wireless or Bluetooth printer: Select your printer name after the computer searches for your printer on the network, and then click Next.
  4. On the Install the printer driver screen, click Windows Update to update the list of available printer drivers.
  5. In the Manufacturer list, select HP.
  6. In the Printers list, select your printer model, and then click Next.
    NOTE:If you do not see your printer model, change the Manufacturer from HP to Hewlett-Packard, and then look for your printer model again.
    Figure 6: Select your printer manufacturer and model name
    Image: Select your printer model name
  7. On the Type a printer name screen, change the printer name (optional), and then click Next to install the driver.

Step 4: Print, scan, or fax a document

Try to print, scan, or fax, depending on your printer functionality, to make sure that your printer is working.
  • If you can print, scan, or fax, the driver installed.
  • If you cannot print, scan, or fax, continue to the frequently asked questions in this document for troubleshooting tips and for information on how to use the driver.

Frequently asked questions

Consult these commonly asked questions to troubleshoot issues and to learn how to use your printer with the built-in driver.
The built-in driver does not support scanning using the scan button on the control panel. Use one of the following methods to scan a document from the computer.
Load the document or photo that you want to scan onto the scanner glass, and then use the Windows Fax and Scan tool to complete the scan.
  1. Find the Windows search tool.
    • Windows 8: Right-click the Start button, and then click Search.
    • Windows Vista and 7: Click Start (), and then locate the Search programs and files box in the window.
    • Windows XP: Click Start, and then click Search.
  2. Type Windows fax and scan.
  3. Click Windows Fax and Scan in the search result.
  4. Click New Scan, and then click Scan.
Video of scanning with Windows Fax and Scan in Windows 7
The following video demonstrates how to scan with Windows Fax and Scan in Windows 7.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
Load the document or photo that you want to scan onto the scanner glass, and then use the Windows Paint tool to complete the scan.
  1. Find the Windows search tool.
    • Windows 8: Right-click the Start button, and then click Search.
    • Windows Vista and 7: Click Start (), and then locate the Search programs and files box in the window.
    • Windows XP: Click Start, and then click Search.
  2. Type Paint.
  3. Click Paint in the search result.
  4. Click the drop-down arrow in the upper-left corner, and then click From Scanner or Camera.
  5. Make sure the correct device is selected, click OK, and then click Scan.
Video of scanning with Paint in Windows 7
The following video demonstrates how to scan with Paint in Windows 7.
If you have trouble viewing the video or to view the video in a different size, view the video on YouTube .
Check the following items to troubleshoot and resolve common connection issues, depending on your connection type.
For detailed information on how to connect your printer, or if you get an error message when trying to connect, go to the HP Support page, enter your printer model, and then search for the document on installing your printer for a wired or wireless connection or for the error message that displays.
Try these recommendations and procedures to help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
  • Move the printer and the computer closer to your wireless router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
  • If you are experiencing a slow or intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
  • Make sure that the printer is connected to the same network as the computer that you are installing the software on.
  • Remove any metal objects between the printer, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless transmission.
  • Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
  • Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer software download and installation.
  • Restart the printer and the computer.
Try these tips and procedures to help you troubleshoot and avoid wired network connectivity issues. You can try these tips separately or in combination to connect.
  • Confirm that your printer is connected to the wired network by checking the cable and the lights on the printer’s Ethernet port. The green link light should be steady, and the orange activity light should blink when the cable is connected.
  • Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable (Ethernet cables and phone cables look similar).
  • Make sure that the Ethernet cable is inserted into the Ethernet jack and not a phone jack. The correct jack is indicated by the Ethernet icon ().
  • Disconnect and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router. Make sure that the cable is not connected to a router port designated for Internet access.
  • Restart the printer and the computer.
Try these tips and procedures to help you troubleshoot and avoid USB connectivity issues. You can try these tips separately or in combination to connect.
  • Disconnect and reconnect the USB cable from the printer and the computer.
  • Connect the cable to a different available USB port on the computer.
  • If you are using a USB hub or docking station, try connecting the cable directly to the computer.
  • Use a different USB cable. HP supports USB cables less than 3 meters (9 ft 10 in) in length.
  • If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.
  • Restart the printer and the computer.
The HP Printer Install Wizard can automatically download and install the best available Windows 7 or Windows 8 driver for your Deskjet, Officejet, ENVY, or Photosmart printer. Download and run this tool on any PC that you plan to print from. For additional information on how to use the tool, click the Learn more link.
NOTE:This tool does not support LaserJet printers or Mac OS X.
The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. It is available only for Windows 8 and 7. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities.

Video of downloading and running the HP Printer Install Wizard

The following video demonstrates how to download and run the HP Printer Install Wizard (PIW).
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
Although you cannot fax a document directly from your computer, you can still fax a printed document from the printer if your printer supports faxing.
  1. Print the document you want to fax.
  2. Place the printout on the flat surface or feeder slot in the same way you would for scanning or copying a document.
  3. Fax the paper version of the document by using the faxing buttons on the control panel of the All-in-One.
If your printer has a memory card slot, follow these steps to access images on a memory card.
  1. Insert the memory card into the appropriate memory card slot on the product.
    NOTE:If the memory card is already inserted, remove it, and then reinsert it.
  2. On the Autoplay window that opens, click Import Pictures, View Pictures, or Open folder to view files.
  3. Follow the on-screen instructions.

Video of importing and viewing images on a memory card

The following video demonstrates how to import and view images on a memory card in Windows 7.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
Certain printer functions and features might be unavailable or are completed differently with the built-in driver. See the workarounds in this document to complete common tasks.
  • Limited control panel button functionality: Some tasks completed from the control panel might be unavailable, including scanning.
  • No access to HP Solution Center, HP Printer Assistant, or HP Device Toolbox software: Refer to the following table for workarounds to complete tasks typically performed from these software titles. Workarounds might not be available for all printer models.
FunctionWorkaround
Cleaning or aligning the cartridges or printheadsUse the buttons or menus available on the printer control panel.
Checking estimated ink levelsPrint a self-test page using the buttons or menus available on the printer control panel, or use ink level indicators on the control panel, if present.
Printing a self-test pageUse the buttons or menus available on the printer control panel.
Access print job settings
  1. From the program you are printing from, click File, and then click Print.
  2. Click the button that opens the Properties dialog box:
    Depending on the software program, this button might be Properties, Options, Printer Setup, or Printer Preferences.
Access printer services settings
  1. From the program you are printing from, click File, and then click Print.
  2. Click the button that opens the Properties dialog box:
    Depending on the program, this button might be Properties, Options, Printer Setup, or Printer Preferences.
  3. Click the Features tab, and then click Printer Services.
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