Disconnect from the Internet and close all other programs. Creating recovery discs is a resource-intensive process. You should not use your computer for other work while the computer is creating recovery discs.
), and enter recovery manager
into the Search field.
If a User Account Control message opens, click Yes
or enter your login password, whichever is required. For best results, HP recommends that you temporarily
disable Windows User Account Control
A Recovery Manager window opens.
Click either Recovery Media Creation
or Recovery Disc Creation
, whichever is shown in the Window.
NOTE:If Recovery Media Creation or Recovery Disc Creation is not available (grayed out), then a recovery image has already been created. Due to license restrictions, only one set of recovery media can be created. Any new recovery media must be ordered online or obtained using another method.
Figure 1: Recovery Manager: Recovery Media selection
Do one of the following, depending what is shown in the Recovery Manager window:
If Welcome to Recovery Disc Creation
is shown, click Next
If Welcome to Recovery Media Creation
is shown, select Create recovery media using blank DVD(s)
, and click Next
Figure 2: Recovery Manager: Recovery Media selection
The Recovery Disc Creation program displays the number of discs needed to create your set of recovery discs.
Obtain the same number of blank DVDs as shown in the window and label them, according to their disc number, using a permanent marker.
For example, if your recovery requires 2 discs, mark the first disc 1 of 2
and the second 2 of 2
Figure 3: Recovery Disc Creation: Number of discs needed
Insert the first blank DVD and close the disc tray. Click Next
NOTE:An AutoPlay message might open when you insert the blank disc. If it does, close it by clicking on the x
in the upper right corner. This message has nothing to do with creating recovery discs.
A verification window opens, showing the disc type and the number of discs needed.
Figure 4: Recovery Disc Creation: Disc verification window
The Recovery Disc Creation window opens and displays the status of the following processes:
Collecting files -
The program collects needed files from the recovery partition.
Writing files -
The program burns the first disc.
Verifying disc -
The program verifies the contents of each disc.
Figure 5: Recovery Disc Creation: Creating disc 1 of 1
CAUTION:Cancelling the write process in the middle might result in a corrupted and unusable disc. Before cancelling, wait until the disc has completed its write and verification process and prompts for the next disc.
Wait for a message stating that disc creation was successful.
Figure 6: Recovery Disc Creation: Disc creation successful
When the disc has been created, the disc tray opens automatically.
If prompted for another disc, insert it into the disc tray.
NOTE:The AutoPlay message might display on the desktop. If it does, close it by clicking on the x
in the upper-right corner. This message has nothing to do with creating recovery discs.
The same process begins for Disc 2 and subsequent discs, if they are required. With the successful burning of each disc, a Disc creation successful
message displays and the disc tray automatically opens, allowing you to retrieve the disc.
Continue creating discs until Recovery Disc Creation has successfully created all recovery discs.
Figure 7: Recovery Disc Creation: Recovery Disc Creation complete
Be sure all discs are marked appropriately, and save them in a safe place.
CAUTION:It is important to protect the discs you created. Store these discs in a safe dark place away from sunlight.
If you attempt to create another set of recovery discs after successfully creating one set of discs, a screen displays stating only one recovery set is allowed. Your only choice is to click OK
and exit the program. If the first recovery disc set is incomplete or damaged and this message opens, use another method to obtain new discs. See
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