PrintThis document contains information about PCs with the Microsoft Windows 7 operating system.
Special function keys trigger the desired action twice
When using the special function keys in Windows 7 the corresponding action may be triggered twice. For example, when pressing the Fn+F6
keys to toggle the mute on the computer, the sound will mute and then unmute. Or when pressing the FN+F3
keys to launch the default Internet browser, two browser windows will open.
Microsoft Hotfix resolves the issue
To resolve this problem and for more information see the following Microsoft article:
http://support.microsoft.com/kb/975741
(in English).
HP is currently testing a fix that will be available for download soon at the
Driver and Download page
for your model.
