HP Officejet Pro L7680 All-in-One Printer support
An "hpqgpc01.exe" Error Message Displays When Attempting to Shut Down the Computer
After attempting to shut down the computer, a "hpqgpc01.exe " error message displays.
Solution: Download and install Solution Center Update
HP created a software update to fix this issue. Follow these steps to download and install the update.
- Turn on the printer.
- Click this link, Solution Center Update .
- Click Download , and then follow the on-screen instructions to save the software to your computer.
- Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.