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HP Officejet Pro L7680 All-in-One Printer support

An "hpqgpc01.exe" Error Message Displays When Attempting to Shut Down the Computer

  • PrintPrint

Issue

After attempting to shut down the computer, a "hpqgpc01.exe " error message displays.

Solution: Download and install Solution Center Update

HP created a software update to fix this issue. Follow these steps to download and install the update.
  1. Turn on the printer.
  2. Click this link, Solution Center Update .
  3. Click Download , and then follow the on-screen instructions to save the software to your computer.
  4. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.
HP Officejet Pro L7680 All-in-One Printer

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