Jump to content

HP LaserJet Pro M1212nf Multifunction Printer support

Setting up the Fax

  • PrintPrint

Install and connect the hardware

Video of setting up the fax

The following video demonstrates how to set up the printer hardware to send and receive faxes.
NOTE:This video shows an HP LaserJet Pro M1212 Multifunction printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Connect fax to a telephone line

The product is an analog device. HP recommends using the product on a dedicated analog telephone line.

Connect additional devices

The product includes two fax ports:
  • The “line” port , which connects the product to the wall telephone jack.
  • The “telephone” port , which connects additional devices to the product.
Telephones used in conjunction with the product can be employed in two ways:
  • An extension phone is a phone plugged into the same phone line at another location.
  • A downstream phone is one that is plugged into the product or a device that is plugged into the product.
Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain". If you do not want to connect a specific device, skip the step that explains it and continue to the next device.
NOTE:Do not connect more than three devices to the telephone line.
NOTE:Voicemail is not supported with this product.
  1. Unplug the power cords for all of the devices that you want to connect.
  2. If the product is not yet connected to a telephone line, see the product installation guide before proceeding. The product should already be connected to a telephone jack.
  3. Remove the plastic insert from the "telephone" port (the port that is marked with the telephone icon).
    Figure 1: Telephone port location
  4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the product “telephone” port . Plug the other end of the telephone cord into the modem “line” port.
    Telephone port locationConnect a modem
    NOTE:Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port.
  5. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the caller-ID box “line” port.
    Figure 4: Connect a caller ID box
  6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the answering machine “line” port.
    Figure 5: Connect an answering machine
  7. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line” port.
    Figure 6: Connect a telephone
  8. After you have finished connecting additional devices, plug all of the devices into their power sources.

Set up fax with a telephone answering machine

Set the fax rings-to-answer setting.
Video of changing the rings-to-answer setting
The following video demonstrates how to change the fax "Rings to Answer" setting on your printer.
NOTE:This video shows an HP LaserJet M1212 printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  • Set the product rings-to-answer setting for at least one ring more than the number of rings for which the answering machine is set.
  • If an answering machine is connected to the same telephone line but on a different jack (in another room, for example), it might interfere with the product's ability to receive faxes.

Set up fax with an extension phone

With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3 sequentially on the telephone keypad. The default setting is On. Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the product.
  1. On the control panel, press the Setup  button.
  2. Use the arrow buttons to select the Fax setup menu, and then press the OK button.
  3. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button.
  4. Use the arrow buttons to select the Extension Phone menu, and then press the OK button.
  5. Use the arrow buttons to select the On or Off option, and then press the OK button to save the selection.

Setup for stand-alone fax

  1. Unpack and set up the product.
  2. At the control panel, press the Setup  button.
  3. Use the arrow buttons to select the System setup menu, and then press the OK button.
  4. Use the arrow buttons to select the Time/Date menu, and then press the OK button.
  5. Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press the OK button.
  6. Use the keypad to enter the current time.
  7. Complete one of the following:
    • For the 12-hour clock, use the arrow buttons to move past the fourth character. Select 1 for a.m. or 2 for p.m. Press the OK button.
    • For the 24-hour clock, press the OK button.
  8. Use the keypad to enter the current date. Use two digits to specify the month, day, and year. Press the OK button.
  9. Use the arrow buttons to select the Fax setup menu, and then press the OK button.
  10. Use the arrow buttons to select the Fax header menu, and then press the OK button.
  11. Use the keypad to enter your fax number and your company name or header, and then press the OK button.
    NOTE:The maximum number of characters for the fax number is 20; use up to 25 characters for the company name.
  12. Set other settings as necessary to configure for the product environment.

Configure fax settings

The product fax settings can be set from the control panel, from HP Toolbox, or from HP Director. At the initial set-up process, the HP Fax Setup Wizard can be used to configure the settings.
In the United States and many other countries/regions, setting the time, date, and other fax header information is a legal requirement.

Use the control panel to set the fax time, date, and header

To use the control panel to set the date, time, and header, complete the following steps:
  1. At the control panel, press the Setup  button.
  2. Use the arrow buttons to select the System setup menu, and then press the OK button.
  3. Use the arrow buttons to select the Time/Date menu, and then press the OK button.
  4. Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press the OK button.
  5. Use the keypad to enter the current time.
  6. Complete one of the following:
    • For the 12-hour clock, use the arrow buttons to move past the fourth character. Select 1 for a.m. or 2 for p.m. Press the OK button.
    • For the 24-hour clock, press the OK button.
  7. Use the keypad to enter the current date. Use two digits to specify the month, day, and year. Press the OK button.
  8. Use the arrow buttons to select the Fax setup menu, and then press the OK button.
  9. Use the arrow buttons to select the Fax header menu, and then press the OK button.
  10. Use the keypad to enter your fax number and your company name or header, and then press the OK button.
    NOTE:The maximum number of characters for the fax number is 20; use up to 25 characters for the company name.

Use the HP Fax Setup Wizard

If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the HP Fax Setup Wizard.

Set fax time, date, and header

  1. Click Start, and then click Programs.
  2. Click HP, click the name of the product, and then click HP Fax Setup Wizard.
  3. Follow the onscreen instructions in the HP Fax Setup Wizard to set the time, date, and fax header, as well as several other settings.

Use of common localized letters in fax headers

When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric button repeatedly until the letter that you need appears. Then, press the right arrow  button to select that letter and move to the next space. The following table shows which letters and numbers appear on each alphanumeric button.
Key numberCharacters
11
2A B C a b c 2
3D E F d e f 3
4G H I g h i 4
5J K L j k l 5
6M N O m n o 6
7P Q R S p q r s 7
8T U V t u v 8
9W X Y Z w x y z 9
00
*( ) + - . / , “ * & @
#space # ,
NOTE:Use the right arrow  button to move the cursor on the control panel, and use the left arrow  button to delete characters.
HP LaserJet Pro M1212nf Multifunction Printer

HP Support forums

Find solutions and collaborate with others on the HP Support Forum