Jump to content

HP LaserJet Pro P1102 Printer Troubleshooting

HP LaserJet Pro P1102 Printer Series Product Specifications

  • PrintPrint

Product specifications

Review the following sections for product-specific information.
To purchase this product or a similar product, go to HP Home & Home Office .

Models and part numbers

HP LaserJet modelPart number
Figure 1: HP LaserJet Pro P1102 printer
Illustration of HP LaserJet Pro P1102 printer
CE651A
Figure 2: HP LaserJet Pro P1102w printer
Illustration of HP LaserJet Pro P1102w printer
CE657A

CE658A

Windows system requirements

Operating systemFeature Minimum system requirements
Microsoft Windows XP (32- and 64-bit)ProcessorPentium 400 MHz processor
RAM512 MB
Free disk space350 MB
CD ROM driveRequired
ConnectivityHi-Speed 2.0 USB port

Wireless 802.11 B/G (P1102w only)
BrowserInternet Explorer 7.0
Microsoft Windows Vista (32- and 64-bit)Processor1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
RAM512 MB
Free disk space350 MB
CD ROM driveRequired
ConnectivityHi-Speed 2.0 USB port

Wireless 802.11 B/G (P1102w only)
BrowserInternet Explorer 7.0
Microsoft Windows 7 (32- and 64-bit)Processor1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
RAM1 GB (32-bit) or 2 GB (64-bit)
Free disk space350 MB
CD ROM driveRequired
ConnectivityHi-Speed 2.0 USB port

Wireless 802.11 B/G (P1102w only)
BrowserInternet Explorer 8.0

Mac system requirements

Operating systemFeatureMinimum system requirements
Mac OS X v10.4, v10.5, v10.6, v10.7, and v10.8ProcessorPPC and Intel Core Processor
RAM256 MB
Free disk space150 MB
CD ROM driveRequired
ConnectivityHi-Speed 2.0 USB port

Wireless 802.11 B/G (P1102w only)

Physical dimensions

DimensionMeasurements
Weight4.7 kg (10.4 lb)
Height194 mm (7.6 in)
Depth - minimum224 mm (8.8 in)
Depth - maximum330 mm (13 in)
Width347 mm (13.7 in)

Toner cartridges

BlackCE285A
Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Click this link, HP SureSupply .
  2. Scroll to the bottom of the page and make sure that the country or region location is correct.

Paper-handling specifications

The following tables contain specifications for supported paper.
To purchase paper, go to HP Home & Home Office .

Paper-tray capacities

NOTE:Capacity can vary depending on paper weight and thickness, and environmental conditions.
TrayPaper Type SpecificationsQuantity
Main input trayPaperRange: 60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond 150 sheets of 75 g/m2 (20 lb) bond
EnvelopesLess than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10
TransparenciesMinimum 0.13 mm (0.005 in) thickUp to 75
Priority input slot

(HP LaserJet Pro P1102w only)
Paper Range: 60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond Equivalent to 10 sheets of 75 g/m2 (20 lb) bond
Envelopes, transparencies, labels, cardstockVaries 1
Output trayPaperRange: 60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond Up to 125 sheets of 75 g/m2 (20 lb) bond
EnvelopesLess than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bondUp to 10
TransparenciesMinimum 0.13 mm (0.005 in) thickUp to 75

Paper types and sizes

NOTE:The product supports a wide range of standard and custom sizes of paper. Check the printer driver for supported sizes.
TypeSize
Paper

  • Plain
  • Recycled
  • Vellum
  • Light
  • Mid-weight
  • Heavy
  • Extra-heavy
  • Letterhead
  • Preprinted
  • Prepunched
  • Color
  • Bond
  • Rough
  • Cardstock
Letter: 216 x 279 mm (8.5 x 11 in)

Legal: 216 x 356 mm (8.5 x 14 in)

Executive: 184.2 x 266.7 mm (7.25 x 10.5 in)

A4: 210 x 297 mm (8.27 x 11.7 in)

A5: 148 x 210 mm (5.83 x 8.27 in)

A6: 105 x 148 mm (4.13 x 5.83 in)

B5: (JIS) 182 x 257 mm (7.17 x 10.12 in)

16k: 197 x 273 mm (7.75 x 10.75 in)

8.5 x 13: 216 x 330 mm (8.5 x 13 in)

Custom: (76 - 216) x (127 - 356) mm ((3 - 8.5) x (5 - 14) in)
EnvelopesU.S. 10: 105 x 241 mm (4.125 x 9.5 in)

B5: 176 x 250 mm (6.7 x 9.8 in)

C5: 162 x 229 mm (6.93 x 9.84 in)

DL: 110 x 220 mm (4.3 x 8.7 in)

Monarch: 98 x 191 mm (3.9 x 7.5 in)
Postcards100 x 148 mm (3.94 x 5.83 in)

148 x 200 mm (5.83 x 7.87 in)
Transparency filmsLetter: 216 x 279 mm (8.5 x 11 in)

A4: 210 x 297 mm (8.27 x 11.7 in)
LabelsLetter: 216 x 279 mm (8.5 x 11 in)

A4: 210 x 297 mm (8.27 x 11.7 in)

Printing specifications

SpecificationDetails
Print qualityTrue 600 x 600 dots per inch (dpi) for text and graphics
Resolution technologyFastRes 600 dpi (default) and FastRes (1200 dpi)
Language Host-based
Print speed: Letter sizeLetter: Up to 19 pages per minute

A4: Up to 18 pages per minute
First page outP1102 : As fast as 8.5 seconds

P1102w : As fast as 8.5 seconds
Monthly duty cycleUp to 5,000 sheets of paper

NOTE:Duty cycle is the maximum number of pages per month of printout. This value provides a comparison of product robustness in relation to other HP products, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
Recommended monthly print volume250 to 1000 sheets of paper

NOTE:HP recommends that the number of printed pages per month be within the stated range for best device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.
Duplex printing (printing on both sides of paper)Manual duplexing
N-up printingMultiple pages printed on one page

Power specifications

The following tables contain the power specifications for the product.

Electrical

CAUTION:Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. Doing so might damage the printer and void the product warranty.
Specification110-volt models220-volt models
Power requirements
  • 115 to 127 V (+/-10%)
  • 60 Hz (+/-2 Hz)
  • 220 to 240 V (+/-10%)
  • 50 Hz (+/-2 Hz)
Minimum recommended circuit capacity12 A6 A

Power consumption (average in watts)1

ModelPrintingReadySleepOffHeat output-Ready (BTU/hour)
LaserJet Pro P1102 Printer3601.40.90.641
LaserJet Pro P1102w Printer3702.72.00.641
1 The power consumption reflects the highest values measured for monochrome printing when using standard voltages.

Environmental specifications

The following information contains the environmental specifications for the product.

Recommended operating conditions

EnvironmentOperatingStorage
Temperature10 ° to 32.5 °C (50 ° to 91 °F)0 to 35 °C (32 to 95 °F)
Relative humidity10% to 80% 10% to 80%

Energy Star

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.
Figure 3: Energy Star logo
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information, go to the Energy Star Web site (in English).

Materials safety data sheets

To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).

Ozone production

This product generates no appreciable ozone gas (O3 ).

Paper and plastic use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Print cartridge recycling

Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.

Printer recycling

HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ (in English).

Regulatory specifications

The following information contains some of the regulatory specifications for the product.

Exposure to radio frequency radiation

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING:Using controls, making adjustments, or performing procedures other than those specified in this user guide might result in exposure to hazardous radiation.

Regulatory model identification number

BOISB-0902-00
HP LaserJet Pro P1102 Printer

Support search

HP Consumer Support Forum

Follow us

HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+