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HP LaserJet Pro P1102w Printer Troubleshooting

Setting Up the LaserJet (Hardware)

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Introduction

This document explains how to set up the physical parts of the product. Complete these steps before you install the product software on your computer. If you already set up the product hardware, and need software installation help, see Links to Software Installation Instructions at the end of this document.
This document includes the following steps to set up the product:
  • Check the contents of the box
  • Remove packing tape
  • Prepare the print cartridge
  • Load plain paper
  • Turn on power

Setting up the printer

Follow these steps in order. When you are finished, you can click the appropriate link at the end of this document if you need instructions to install the product software.
CAUTION:Do NOT connect a USB cable now. If you plan to use a USB cable to connect the product to the computer, you will be prompted to connect it at the correct time during software installation.

Step one: Check the contents of the box

Remove the product from the box, and then check the contents of the box.
The contents might vary by country/region. See the packaging for a list of items shipped in the box.

Step two: Remove packing tape

Remove all packing tape from the product.

Step three: Prepare the print cartridge

  1. Open the print cartridge door.
    Figure 1: Open the print cartridge door
    Illustration: Open the print cartridge door.
  2. Remove the print cartridge packaging.
    Figure 2: Remove the print cartridge packaging
    Illustration: Remove the print cartridge packaging.
  3. Remove the print cartridge from the product.
    Figure 3: Remove the print cartridge
    Illustration: Remove the print cartridge.
    CAUTION:To prevent damage to the print cartridge, hold the print cartridge at each end.
  4. Remove the packaging from inside the product.
    Figure 4: Remove the packaging from inside the product.
    Illustration: Remove the packaging from inside the product.
  5. Remove the orange clip from the end of the print cartridge.
    Figure 5: Remove the orange clip from the print cartridge
    Illustration: Remove the orange clip from the print cartridge.
  6. Gently rock the print cartridge back and forth to distribute the toner evenly.
    Figure 6: Rock the print cartridge
    Illustration: Rock the print cartridge.
  7. Bend the tab on the left side of the print cartridge until the tab breaks loose, and then pull the tab to remove all the sealing tape from the print cartridge.
    Figure 7: Remove the sealing tape
    Illustration: Remove the sealing tape.
    CAUTION:If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric .
  8. Insert the print cartridge, and then close the print cartridge door.
    Figure 8: Insert the print cartridge and close the door
    Illustration: Insert the print cartridge and close the door.

Step four: Load plain paper

To load plain paper in the main input tray, follow these steps.
  1. Slide the paper length and width guides to their outermost positions.
    Figure 9: Slide out paper guides
    Illustration: Slide out paper guides.
  2. Load plain paper in the main input tray with the top forward and the print side up.
    Figure 10: Load paper
    Illustration: Load paper into the main input tray.
  3. Slide the paper guides inward so that they rest against the stack of paper.
    NOTE:To prevent jams and skewing, always adjust the side and front paper guides.
    Figure 11: Adjust the paper guides
    Illustration: Adjust the paper guides

Step five: Turn on power

  1. Connect the power cord to the back of the product.
    Figure 12: Connect the power cord
    Illustration: Connect the power cord to back of product
  2. Plug the power cord into an electrical outlet.
  3. Press the Power button ( ) to turn on the product.
    Figure 13: Turn on the power
    Illustration: Turn on the power.
    NOTE:A blank page might print when you turn on the product for the first time.

Links to Software Installation Instructions

After you complete the previous setup steps, you can install the product software. For instructions, click the link for your computer operating system and type of connection.
Windows
Installing the Product Software in Windows for a USB Cable Connection (Includes HP Smart Install)
Installing the Product on a Wireless Network
Macintosh
Installing the Product Software in Mac OS v10.4 for a USB Cable Connection
Installing the Product Software in Mac OS X v10.5 for a USB Cable Connection
Installing the Product Software in Mac OS X 10.6 for a USB Connection
Installing the Product Software in Mac OS X 10.8 for a USB Connection
Installing the Product on a Wireless Network

Getting started with ePrint

Now you can stay connected and productive on the go with ePrint. ePrint lets you print directly to your ePrint-enabled HP printer using a smartphone, notebook, or other mobile device. For additional information related to setting up and using ePrint, click the link provided.
HP ePrint
Getting started with with ePrint