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HP Pavilion dv4-1000ea Entertainment Notebook PC Troubleshooting

Webcam Remains in Black and White Mode In Normal Ambient Light Environment

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This document pertains to the HP Envy 15-1000 Notebook PC series.
The notebook webcam remains in black and white mode even in a normal ambient light environment, even when the ambient light is changed.

Install updated webcam software

To resolve this issue, download and install the HP Webcam Firmware driver at the HP Software and driver download web page.