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HP Deskjet 2050 All-in-One Printer - J510a Troubleshooting

HP Deskjet 1050, 1050A, 2050, and 2050A, and Deskjet Ink Advantage 2060 All-in-One Printer Series Product Specifications

Figure 1: HP Deskjet 1050 (J410) and 2050 (J510) All-in-One Printer Series

Figure 2: HP Deskjet Ink Advantage 2060 (K110a) All-in-One Printer

Graphic of the HP Deskjet Ink Advantage 2060 (K110a) All-in-One Printer.

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HP Deskjet 1050 (J410), 2050 (J510), and 2060 (K110a) All-in-One models

Printer model	Part Number
HP Deskjet 1050 All-in-One Printer - J410a	CH346A CH346B CH346C CH346D
HP Deskjet 1050 All-in-One Printer - J410c	CH348A
HP Deskjet 1050 All-in-One Printer - J410d	CH349B
HP Deskjet 1050 All-in-One Printer - J410e	CH347A
HP Deskjet 1056 All-in-One Printer - J410a	B6T81A
HP Deskjet 2050 All-in-One Printer - J510a	CH350A CH350B CH350C CH350D CH352A
HP Deskjet 2050 All-in-One Printer - J510c	CH355B CH355C
HP Deskjet 2050 All-in-One Printer - J510d	CH353A
HP Deskjet 2050 All-in-One Printer - J510e	CH354A
HP Deskjet 2060 All-in-One Printer - K110a	CQ750A

Connectivity

The following table lists connectivity options.

Series	Wireless Network	Wired Network (Ethernet)	USB
HP Deskjet 1050, 1050A, 1056, 2050, and 2050A All-in-One Printer Series	No	No	Yes
HP Deskjet Ink Advantage 2060 All-in-One Printer Series	No	No	Yes

System requirements

Review the following tables for system requirements.

Windows

Operating system	Feature	Minimum system requirements
Windows XP Home, XP Professional, XP Media Center Edition, and Tablet PC Edition (SP2 or later) (32-bit only)	Processor	Any Intel® Pentium® II, Celeron®, or compatible processor, 233 MHz. (Pentium III 300 MHz or higher recommended )
	RAM	128 MB RAM (256 MB or higher recommended )
	Free disk space	250 MB
	Browser	Internet Explorer 6 or later
	Video display	SVGA 800 x 576 monitor with 16-bit color (32-bit color recommended )
	Connectivity	Hi-Speed USB 2.0
Windows Vista and Windows 7 32- and 64-bit	Processor	A modern 800 MHz 32-bit (x86) or 64-bit (x64) Processor (1 GHz or higher recommended )
	RAM	512 MB RAM (1 GB or higher recommended )
	Free disk space	700 MB
	Browser	Internet Explorer 6 or later
	Video display	SVGA 800 x 576 monitor with 16-bit color (32-bit color recommended )
	Connectivity	Hi-Speed USB 2.0
Windows 8	Processor	1 GHz 32-bit (x86) or 64-bit (x64) processor (1.5 GHz 32-bit (x86) or 64-bit (x64) processor recommended )
	RAM	1 GB (32-bit) or 2 GB (64-bit) (2 GB recommended )
	Free disk space	2 GB
	Browser	Microsoft Internet Explorer 6.0 or later; FireFox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or higher
	Connectivity	Hi-Speed USB 2.0
	Video display	Dedicated GPU: AMD Radeon HD 2000 series, NVIDIA GeForce 8 series or betterIntegrated GPU: AMD Radeon HD 3200, NVIDIA GeForce 9400, Intel HD Graphics or better

Mac minimum system requirements

Mac OS X v10.6, OS X Lion, or OS X Mountain Lion.

Physical dimensions

Dimension	Measurement
Height	156 mm (6.14 in)
Width	427 mm (16.81 in)
Depth	306 mm (12.05 in)
Weight	3.6 kg (7.94 lb)

NOTE:These measurements were taken with the paper trays retracted.

Cartridges

Which cartridges you use depends on your country or region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.

Click this link, HP SureSupply .
Scroll to the bottom of the page and make sure that the country or region location is correct.

Paper-handling specifications

Review the following tables for specifications regarding paper handling.

Paper tray capacities

Tray	Type	Weight	Capacity*
Input tray	Paper	64 to 90 g/m² (16 to 24 lb)	Up to 50 sheets of plain paper (80 g/m² [20 lb])
	Envelopes	75 to 90 g/m² (20 to 24 lb)	Up to 5
	Index cards	Up to 200 g/m² (110 lb index maximum)	Up to 20
	Photo paper	Up to 280 g/m² (75 lb)	Up to 20
Output tray	Paper	n/a	Up to 30 (80 g/m² [20 lb])
	Envelopes		Up to 5
	Index cards		Up to 10
	Photo paper		Up to 10

Paper types (plain, inkjet, photo, glossy)

Paper type	Paper size
U.S. Letter	216 x 279 mm (8.5 x 11 in)
Legal	216 x 356 mm (8.5 x 14 in)
Executive	184 x 267 mm (7.24 x 10.51 in)
Cabinet	127 x 177.8 mm (5 x 7 in)
Cabinet	120 x 165 mm (4.7 x 6.5 in)
Mutsugiri	203.2 x 254 mm (8 x 10 in)
Hagaki	100 x 148 mm (3.9 x 5.83 in)
Ofuku hagaki	200 x 148 mm (7.87 x 5.83 in)
Statement	139.7 x 215.9 mm (5.5 x 8.5 in)
A4	210 x 297 mm (8.27 x 11.69 in)
A5	148 x 210 mm (5.83 x 8.27 in)
A6	105 x 148 mm (4.13 x 5.83 in)
10 x 15 cm	100 x 150 mm (3.9 x 5.9 in)
4 x 6 in	101.6 x 152.4 mm (4 x 6 in)
13 x 18 cm	130 x 180 mm (5.1 x 7.1 in)
2L	127 x 178 mm (5 x 7.01 in)
6 x 8 in	152.4 x 203.2 mm (6 x 8 in)
8.5 x 13 in	216 x 254 mm (8.5 x 13 in)
B5	176 x 250 mm (6.9 x 9.8 in)
Borderless B5	182 x 257 mm (7.17 x 10.12 in)
Chou #2	119 x 277 mm (4.69 x 10.91 in)
Chou #3	120 x 235 mm (4.7 x 9.25 in)

Envelopes

Paper type	Paper size
US No.10	105 x 241 mm (4.12 x 9.5 in)
Card Envelope	111 x 152 mm (4.4 x 6 in)
DL	110 x 220 mm (4.33 x 8.66 in)
C5	162 x 229 mm (6.38 x 9.02 in)
C6	114 x 162 mm (4.49 x 6.38 in)

Cards

Paper type	Paper size
Index	101.6 x 152 mm (4 x 6 in)
Index	127 x 203.2 mm (5 x 8 in)

Printing specifications

Review the following for printing specifications.

Drop-on-demand thermal inkjet

Language: PCL3 GUI

Print speed at 4800 dpi: HP Deskjet 2050 (J510) All-in-One Printers*
Paper type	Fast Draft
Black text, plain paper	Up to 20 pages per minute (ppm) after first page
Color	Up to 16 ppm after first page

Print speed at 2400 dpi: HP Deskjet 1050 (J410) All-in-One Printers*
Paper type	Fast Draft
Black text, plain paper	Up to 16 pages per minute (ppm) after first page
Color	Up to 10 ppm after first page

_{*Print speeds vary according to the complexity of the document.}

Copy specifications

Review the following information for copy specifications.

Digital image processing

Maximum number of copies varies by model

Copy speeds vary according to the complexity of the document and model

Scanning specifications

Review the following information for scanning specifications.

Image editor included

Twain-compliant software interface (Windows only)

Resolution: Up to 1200 x 1200 dpi optical

Color: 24-bit color, 8-bit grayscale (256 levels of gray)

Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 in)

Power specifications

Review the following information for input voltage.

Region	Voltage		Frequency
WW	100-240 VAC +/- 10%		50/60 Hz +/- 3 Hz
India/China	200-240 VAC +/- 10%		50/60 Hz +/- 3 Hz

Environmental specifications

Review the following information for environmental specifications.

Recommended operating conditions

Factor	Specifications
Temperature	59 to 90° F; 15 to 32° C
Humidity	15 to 80% RH non-condensing, 28º C maximum dew point

Maximum operating conditions

Factor	Specifications
Temperature	41 to 104° F; 5 to 40° C
Humidity	15 to 80% RH non-condensing, 28º C maximum dew point

Non-operating (Storage) temperature range: -40º C to 60º C (-40º F to 140º F)

Energy Star

Energy usage drops significantly while in ENERGY STAR mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products.

Figure 3: Energy Star

ENERGY STAR is a U.S. registered mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR guidelines for energy efficiency. For more information, go to www.energystar.gov .

Material safety data sheets

To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).

Paper and plastic use

This product is suited for the use of recycled paper according to DIN 19309. Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ (in English).