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Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows

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Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows

HP has developed a set of free diagnostic utilities (tools) that you can use to fix common printer problems. Download one of the tools here, or click one of the Learn more links for additional information. Does not support Mac OS.
Image: Print and Scan Doctor icon

HP Print and Scan Doctor : Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Supports Windows XP and later.

Download utility (3.5 MB) Learn more>>
Image: Install Diagnostic Utility icon

HP Printer Install Wizard for Windows : Automatically find the best available print driver for your new printer, or after upgrading your operating system. Supports Windows 7 and Windows 8.

Download utility (<1 MB) Learn more>>
Image: Hardware Diagnostic Utility icon

HP Hardware Diagnostic Utility : Helps resolve jams, carriage stalls, and copy or scan mechanism issues. Checks ink levels and troubleshoots print quality issues. Supports Windows XP and later.

Download utility (Approximately 6 MB) Learn more>>
For complete support for your HP printer, including software and driver downloads, how-to guides, troubleshooting help, and more, click here to go to your printer's support homepage .