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Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows

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Find and fix common printer problems using HP diagnostic tools for Windows

HP has developed the following free diagnostic utilities (tools) that help resolve common printer problems. These diagnostic tools are not available for Mac OS X operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly resolves many printing and scanning errors, network connection problems, and driver issues. Depending on your printer, solves jams and carriage stalls, checks ink levels, and troubleshoots print quality issues. Available for Windows XP and later.
Go to the HP Print and Scan Doctor page >> Learn more >>
Image: Printer Install Wizard iconHP Printer Install Wizard for Windows: Automatically finds the best available print driver for your new printer, or after upgrading your computer's operating system. Available for Windows 7 and Windows 8.
Go to the Printer Install Wizard page >>
To find online support for your HP printer, including software and driver downloads, how-to guides, troubleshooting help, and more, go to your printer support homepage .

Related support links

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP on YouTube