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Compaq Presario CQ5810 Desktop PC support

Sending a Fax From Your PC(Windows 7 or Windows Vista)

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This document pertains to HP and Compaq Desktop Computer with Windows 7 or Windows Vista.
If your computer has a fax modem, you can use it to send faxes. You can also send faxes using a fax server on a network. To send a fax using a fax server, skip to Step 2: Set up your computer to send faxes .
To send a fax using the modem, complete the following sections in order.

Step 1: Check the system for a fax modem

To send a fax, you need either a fax modem on your system or access to a fax server on a network. If you want to send faxes using a fax server, skip to Step 2: Set up your computer to send faxes .
Follow these steps to check if your computer has a fax modem:
  1. Click Start , and enter Device Manager into the Search field. Click Device Manager .
    Figure 1: Opening Device Manager
    Image of start menu, opening Device Manager
  2. Double-click Modems and check for a fax modem.
    If a fax modem is listed, you can send a fax using the modem.
    If Modems is missing or if no fax modem is listed, purchase and install a fax modem.

Step 2: Set up your computer to send faxes

Before you can send a fax, you must connect a telephone cord to the modem and set up Windows Fax and Scan.
  1. Connect a telephone cord to the RJ11 port of the modem (not the RJ45 port of the network card) and to an analog telephone line (an RJ11 wall or floor outlet).
    Figure 2: RJ11 modem connector
    Image of RJ11 modem connector
  2. Click Start , All Programs , and then click Windows Fax and Scan .
  3. Click Fax , then click New Fax .
    Figure 3: Windows Fax and Scan
    Image of Windows Fax and Scan window
  4. On the Fax Setup page, click Connect to a fax modem .
    To send a fax using a fax server on a network, click Connect to a fax server on my network and follow the on-screen instructions.
    Figure 4: Fax Setup
    Image of Fax Setup window
  5. Type a name for the modem, then click Next .
    Figure 5: Choose a modem name
    Image of second Fax Setup window
  6. Choose the method for receiving faxes or select I'll choose later; I want to create a fax now .
    Figure 6: Choose how to receive faxes
    Image of third Fax Setup window
    If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.
  7. If a Windows Security Alert displays, place a check next to Private networks , and then click Allow access .
    Figure 7: Windows Security Alert
    Image of Windows Security Alert
    If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.

Step 3: Send a fax

  1. In the New Fax window, enter the recipient's fax number, or click Contacts to add a contact.
    To fax to more than one recipient, separate the fax numbers or contact names by semicolons.
    Figure 8: New Fax
    Image of New Fax window
  2. Create the fax using the tools on the New Fax window:
    • Type a subject and body text for the fax.
    • Click Insert to attach a file or picture from the hard drive or scanner.
      Figure 9: Insert menu
      Image of Insert menu item
    • Select a cover page.
    • If necessary, add a dialing rule.
  3. When ready to send the fax, click Send .
    If prompted, enter the area code for your telephone.
    The fax status window displays.
    Figure 10: Fax status
    Image of fax status window
  4. If the fax does not send successfully, click View details . Fix any issues and try again.
    Figure 11: Review fax status
    Image of fax status window, with details expanded
    When the fax sends successfully, a message displays in the Notification Area.
    Figure 12: Fax was sent successfully
    Image of successful fax message