Product specifications
This document contains specifications for the product, including model numbers, system requirements, and print speed.
The following tables contain the minimum system requirements for supported Windows and Mac operating systems.
Supported Windows operating systems
: Windows XP Service Pack 2, Windows Vista, and Windows 7.

NOTE:For Windows Vista Starter Edition, and
Windows 7 Starter Edition, only
printer drivers and scan drivers are available.
| Component | Minimum system requirement | Recommended system requirement | ||
|---|---|---|---|---|
| Processor | Windows XP (32-bit) Service Pack 2 | Intel Pentium II or Celeron processor | Intel Pentium III or higher processor | |
| Windows Vista | 800 MHz 32-bit (x86) or 64-bit (x64) processor | 1 GHz 32-bit (x86) or 64-bit (x64) processor | ||
| Windows 7 | 1 GHz 32-bit (x86) or 64-bit (x64) processor | 1.5 GHz 32-bit (x86) or 64-bit (x64) processor | ||
| RAM | Windows XP (32-bit) Service Pack 2 | 128 MB | 512 MB | |
| Windows Vista | 512 MB | 1 GB | ||
| Windows 7 | 1 GB | 2 GB | ||
| Free disk space | Windows XP (32-bit) Service Pack 2 | 750 MB | 850 MB | |
| Windows Vista | 2 GB | 2.5 GB | ||
| Windows 7 | 1.5 MB | 2 GB | ||
| CD drive | CD or DVD drive | |||
| Browser | Windows XP (32-bit) Service Pack 2 | Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher | ||
| Windows Vista | Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher | |||
| Windows 7 | Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher | |||
| Connectivity* | Network support | Embedded networking | ||
| USB support | USB 2.0 HS | |||
| Memory cards | Card slots PictBridge | |||
| Other | Adobe Acrobat Reader 5.0 or later | |||

NOTE:USB cables are available from any reputable dealer.
Supported Mac operating systems
: Mac OS X (v.10.5.8, v.10.6, v.10.7, and v.10.8)
| Component | Minimum system requirement | Recommended system requirement |
|---|---|---|
| Processor | PowerPC G4, G5, or Intel Core processor | PowerPC G4, G5, or Intel Core processor |
| Memory | 256 MB | 512 or more MB |
| Free disk space | 300 MB | 500 MB |
| Browser | Safari 3.2.3 or higher | |
| Connectivity | Network support | Embedded networking |
| USB support | USB 2.0 HS | |
| Memory cards | Card slots PictBridge | |
| Media Player | Quick Time 5.0 or later | |
| Other | Adobe Acrobat Reader 5.0 or later | |

NOTE: USB cables are available from any reputable dealer.
The following tables contain physical dimensions of the printers.
| Dimension | Measurement |
|---|---|
| Height | 283 mm (11.1 inches) With tray 2: 350 mm (13.7 inches) |
| Width | 502 mm (19.8 inches) |
| Depth | 472 mm (18.6 inches) |
| Weight | With duplexer: 11.5 kg (25.4 pounds) With tray 2 : 14.2 kg (31.4 pounds) |
| Dimension | Measurement |
|---|---|
| Height | 306 mm (12.1 inches) With tray 2: 373 mm (14.7 inches) |
| Width | 502 mm (19.8 inches) |
| Depth | 472 mm (18.6 inches) |
| Weight | With duplexer: 12.3 kg (27.1 pounds) With tray 2 : 15.0 kg (33.1 pounds) |
| Dimension | Measurement |
|---|---|
| Height | 306 mm (12.1 inches) With tray 2: 373 mm (14.7 inches) |
| Width | 502 mm (19.8 inches) |
| Depth | 472 mm (18.6 inches) |
| Weight | With duplexer: 12.3 kg (27.1 pounds) With tray 2 : 15.0 kg (33.1 pounds) |
The printing mechanism for this product consists of two printheads and four cartridges. Review the following information to find the printheads and cartridges that are compatible with your product.
Click this link,
HP Home & Home Office Store
(US only), and then click Ink Toner & Paper
to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
- Click this link, HP SureSupply .
- Scroll to the bottom of the page and make sure that the country or region location is correct.
Review the following tables for specifications regarding paper handling.
| Tray | Type | Weight | Capacity |
|---|---|---|---|
| Tray 1 | Paper | 60 to 105 g/m2 (16 to 28 lb bond) | Up to 250 sheets of plain paper (25 mm [1 inch] stacked) |
| Transparencies | n/a | Up to 70 sheets (17 mm [0.67 inch] stacked) | |
| Photo paper | 250 g/m2 (66 lb bond) | Up to 100 sheets (17 mm [0.67 inch] stacked) | |
| Labels | n/a | Up to 100 sheets (17 mm [0.67 inch] stacked) | |
| Envelopes | 75 to 90 g/m2 (20 to 24 lb bond envelope) | Up to 30 sheets (17 mm [0.67 inch] stacked) | |
| Cards | Up to 200 g/m2 (110 lb index) | Up to 80 cards | |
Tray 2![]() NOTE:Paper tray 2 is an optional accessory not included with all models. | Plain paper only | 60 to 105 g/m2 (16 to 28 lb bond) | Up to 250 sheets |
| Duplexer | Paper | 60 to 105 g/m2 (16 to 28 lb bond) | n/a |
| Automatic document feeder | Paper | 60 to 75 g/m2 (16 to 20 lb bond) | 50 sheets |
| Output tray | All supported media | n/a | Up to 150 sheets of plain paper (text printing) |

NOTE:Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently.
*Not compatible for use with the ADF for single- or double-sided printing

NOTE:Load envelopes in Tray 1 only.
| Paper type | Paper size |
|---|---|
| U.S. 10 envelope | 105 x 241 mm (4.1 x 9.5 inches) |
| A2 envelope | 111 x 146 mm (4.4 x 5.8 inches) |
| DL envelope | 110 x 220 mm (4.3 x 8.7 inches) |
| C5 envelope | 162 x 229 mm ( 6.4 x 9.0 inches) |
| C6 envelope | 114 x 162 mm (4.5 x 6.4 inches) |
| Monarch envelope | 98 x 191 mm (3.9 x 7.5 inches) |
| Card envelope | 111 x 152 mm (4.4 x 6.0 inches) |
| Chou #3 envelope | 120 x 235 mm (4.7 x 9.3 inches) |
| Chou #4 envelope | 90 x 205 mm (3.5 x 8.1 inches) |
| Transparency type | Transparency size |
|---|---|
| U.S. Letter transparency | 216 x 279 mm (8.5 x 11.0 inches) |
| A4 transparency | 210 x 297 mm (8.3 x 11.7 inches) |

NOTE:Load photo paper in Tray 1 only.
| Paper type | Paper size |
|---|---|
| Letter-sized photo paper | 216 x 280 mm (8.5 x 11.0 inches) |
| A4-sized photo paper | 210 x 297 mm (8.3 x 11.7 inches) |
| Photo paper | 76.2 x 127 mm (3.0 x 5.0 inches) |
| Photo paper | 102 x 152 mm (4.0 x 6.0 inches) |
| Photo paper | 127 x 177.8 mm (5.0 x 7.0 inches) |
| Photo paper | 203 x 254 mm (8.0 x 10.0 inches) |
| Photo paper | 100 x 150 mm (3.9 x 5.9 inches) |
| Photo L photo paper | 89 x 127 mm (3.5 x 5.0 inches) |
| Photo 2L photo paper | 127 x 178 mm (5.0 x 7.0 inches) |
| Borderless photo paper | 102 x 152 mm (4.0 x 6.0 inches) |
| Borderless photo paper | 127 x 178 mm (5.0 x 7.0 inches) |
| Borderless photo paper | 203 x 254 mm (8.0 x 10.0 inches) |
| Borderless photo paper | 216 x 280 mm (8.5 x 11 inches) |
| Borderless photo paper | 100 x 150 mm (3.9 x 5.9 inches) |
| Borderless photo paper | 89 x 127 mm (3.5 x 5.0 inches) |
| Borderless photo paper | 130 x 180 mm (5.1 x 7.1 inches) |

NOTE:Load card stock in either Tray 1 or Tray 2 only. Card stock is not compatible for use with the ADF for single- or double-sided printing.
**The product is compatible with plain and inkjet Hagaki from Japan Post only. It is not compatible with photo Hagaki from Japan Post.
| Paper type | Paper size |
|---|---|
| Letter-sized sheets | 216 x 279 mm (8.5 x 11.0 inches) |
| A4-sized sheets | 210 x 297 mm (8.3 x 11.7 inches) |
The document margins must match (or exceed) these margin settings in the portrait orientation.
| Media | 1. Left (LM) | 2. Right (RM) | 3. Top (TM) | 4. Bottom (BM)* |
|---|---|---|---|---|
| U.S. Letter U.S. Legal A4 U.S. Statement 8.5 x 13 inch Customized media Photo media U.S. Executive B5 A5 Cards | 3.3 mm (0.13 inch) | 3.3 mm (0.13 inch) | 3.3 mm (0.13 inch) | Windows: 3.3 mm (0.13 inch) Mac and Linux: 0.47 inch |
| Envelopes | 3.3 mm (0.13 inch) | 3.3 mm (0.13 inch) | 16.5 mm (0.65 inch) | 16.5 mm (0.65 inch) |
*To achieve these margin settings on a computer running Windows, click the Advanced
tab in the print driver, and then select Minimize Margins
.
- Black print resolution : Up to 1200 dpi with pigmented black ink
- Color print resolution : HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
- Print method : Drop-on-demand thermal inkjet printing
- Device languages : HP PCL 3 enhanced
- Print speed : In pages per minute (ppm)*
Print Mode Print speed* Black Color Draft Up to 35 ppm Up to 34 ppm ISO Up to 15 ppm Up to 11 ppm - Duty cycle : 15,000 pages per month
- Digital image processing
- Up to 99 copies from original (varies by model)
- Digital zoom: from 25% to 400% (varies by model)
- Fit to page, copy preview
- Copy speed in pages per minute (ppm)*:
Print mode Type Copy speed Best Black Up to .85 ppm Color Up to .75 ppm Normal Black Up to 4.1 ppm Color Up to 2.8 ppm Fast Black Up to 20 ppm Color Up to 13 ppm *See www.hp.com/go/inkjetprinter for details. (in English)
- Image editor included
- Integrated OCR software automatically converts scanned text to editable text
- Scan speeds vary according to the complexity of the document
- Twain-compliant software interface (Windows only)
- Resolution: 4800 x 4800 (dots per inch) dpi optical
- Color: 24-bit color, 8-bit grayscale (256 levels of gray)
- Maximum scan size from glass:
- HP Officejet Pro 8500A e-All-in-One Printer: 216 x 297 mm (8.5 x 11.7 inches)
- HP Officejet Pro 8500A Plus e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)
- HP Officejet Pro 8500A Premium e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)
- Maximum scan size from ADF (all models): 216 x 356 mm (8.5 x 14.0 inches)
- Walk-up black-and-white and color fax capability
- Up to 110 speed dials (varies by model)
- Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
- Manual fax send and receive
- Automatic busy redial up to five times (varies by model)
- Automatic no-answer redial one time (varies by model)
- Confirmation and activity reports
- CCITT/ITU Group 3 fax with Error Correction Mode
- 33.6 Kbps transmission
- 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
- Phone line support:
- Analog line - HP printers are designed specifically for use with traditional analog phone services.
- Digital Service Line / VOIP Service - HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, with VOIP, or with all digital-to-analog converters.
- Ring detect with automatic fax/answering machine switching
- Resolutions of up to 300 x 300 dots per inch (dpi):
Type dpi settings Photo Very fine Fine Standard Black 196 x 203 (8-bit grayscale) 300 x 300 196 x 203 196 x 98 Color 200 x 200 200 x 200 200 x 200 200 x 200 - Fax to PC specifications:
- Supported file type: Uncompressed TIFF
- Supported fax types: black-and-white faxes
Following are the network protocol specifications.
- Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate Edition, Enterprise Edition and Business Edition), Windows 7 (32-bit and 64-bit)
- Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64-bit, Windows 2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition)
- Windows Small Business Server 2008 64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition, Enterprise Edition)
- Citrix XenDesktop 4
- Citrix XenServer 5.5
- Mac OS X v.10.5, v.10.6
- Microsoft Windows 2003 Server Terminal Services
- Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0
- Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5
- Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0
- Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
- Microsoft Windows 2003 Small Business Server Terminal Services
- Microsoft Windows Server 2008 Terminal Services
- Microsoft Windows Small Business Server 2008 Terminal Services
- Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0
- Novell Netware 6.5, Open Enterprise Server 2
- Power supply : Universal power adapter (external)
- Power requirements :
- Input voltage : 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)
- Output voltage : 32 Vdc at 2000 mA
- Power consumption : 30 watts printing (Fast Draft Mode); 32 watts copying (Fast Draft Mode)
Print in Draft mode, noise levels per
ISO 7779
- Sound pressure (bystander position) : LpAm 57 (dBA) (mon Draft print)
- Sound power : LwAd 7.0(BA)
- Maximum recommended number of files on a memory card : 1000
- Maximum recommended individual file size : 12 megapixel maximum, 8 MB maximum
- Maximum recommended memory card size : 1 GB (solid state only)
NOTE:Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected.
- CompactFlash (Type I and II)
- Memory Stick, Memory Stick Duo, Memory Stick Pro, MagicGate Memory Stick Duo
NOTE:Memory Stick Duo requires an adapter, which must be purchased separately. Not using an adapter might damage the device. - Memory Stick Micro (requires adapter, sold separately)
- Secure Digital
- High-Capacity Secure Digital
- miniSD, microSD (requires adapter, sold separately)
- MultiMediaCard (MMC), Secure MultiMediaCard
- Reduced-Size MultiMediaCard (RS-MMC), MMC Mobile, MMCmicro (requires adapter, sold separately)
- SanDisk Cruzer Micro: High-speed, 0120-256, 256 MB
- Iomega Micro Mini: Full-speed, 064-0417450-YCAE032171, 128 MB
- Kingston DataTraveler II: High-speed, KF112504 f5274-006, 128 MB and 256 MB
- Sony Microvault: High-speed, D04825AB, 256 MB
- Lexar Media JumpDrive: 256 MB
NOTE:You might be able to use other USB flash drives with the product. However, HP cannot guarantee that they work correctly with the product because they have not been fully tested
Review the following sections for environmental specifications.
- Operating temperature : 5° to 40° C (41° to 104° F)
- Recommended operating temperature : 15° to 32° C (59° to 90° F)
- Recommended relative humidity : 25% to 75% noncondensing
- Storage temperature : -40° to 60° C (-40° to 140° F)
- Storage relative humidity : Up to 90% noncondensing at a temperature of 60° C (140° F)
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information, go to the
Energy Star Web site
(in English).
To view Material Safety Data Sheets (MSDS), go to
http://www.hp.com/go/msds
(in English).
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
HP offers an increasing number of product return and recycling programs in many countries and regions,
and partners with some of the largest electronic recycling centers throughout the world. HP
conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
(in English).
Following are regulatory specifications.
Regulatory model number
Regulatory model number
For regulatory identification purposes, the product is assigned a Regulatory Model Number. The Regulatory Model Number for the product is SNPRC-1001-01 (HP Officejet Pro 8500A All-in-One Series). This regulatory number should not be confused with the marketing name (HP Officejet Pro 8500A All-in-One Series) or product number.
Exposure to radio frequency radiation
The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Exposure to radio frequency radiation
The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
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