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HP Photosmart Premium e-All-in-One Printer - C310a support

HP Photosmart Premium e-All-in-One Printer Series (C310) Product Specifications

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Product specifications

This document contains specifications for the product, including model numbers, system requirements, and print speed.
Figure 1: HP Photosmart Premium C310 e-All-in-One printer series (C310)
Illustration: HP Photosmart Premium e-All-in-One  printer series (C310)
To purchase this product or a similar product, go to HP Home & Home Office .
ModelProduct number
HP Photosmart Premium e-All-in-One C310a CN503A
CN503B
CN504A
CN505D
HP Photosmart Premium e-All-in-One C310bCN503C
HP Photosmart Premium e-All-in-One C310cCN503C
CN505C
The following tables contain the minimum system requirements and recommended system requirements for supported Windows and Mac operating systems.
Operating systemFeatureMinimum system requirements
Windows XP Home, XP Professional, XP Media Center Edition, and Tablet PC Edition (SP1 or later) (32-bit only)ProcessorAny Intel® Pentium® II, Celeron®, or compatible processor, 233 MHz. (Pentium III 300 MHz or higher recommended )
RAM128 MB RAM (256 MB or higher recommended )
Free disk space250 MB
BrowserInternet Explorer 6 or later
Video displaySVGA 800 x 576 monitor with 16-bit color (32-bit color recommended )
ConnectivityHi-Speed USB 2.0
Windows Vista or Windows 7 (32-bit or 64-bit)ProcessorA modern 800 MHz 32-bit (x86) or 64-bit (x64) Processor (1 GHz or higher recommended )
RAM512 MB RAM (1 GB or higher recommended )
Free disk space700 MB
BrowserInternet Explorer 6 or later
Video displaySVGA 800 x 576 monitor with 16-bit color (32-bit color recommended )
ConnectivityHi-Speed USB 2.0
Operating systemFeatureMinimum system requirements
Mac OS X v.10.5.8, v.10.6, v.10.7, and v.10.8ProcessorPowerPC G4, G5, or Intel Core processor
Free disk space300 MB
The dimensions listed are for the product without the power supply attached.
Height199 mm (7.83 in)
Width452 mm (17.8 in)
Depth473 mm (18.62 in) with tray extender open

390 mm (15.4 in) with tray extender closed
Weight7.45 kg (16.4 pounds)
To purchase cartridges or check cartridge compatibility for your printer, go to HP Home & Home Office Store (US only), and then click Ink Toner & Paper .
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country or region location is correct.
  • USB port: Rear hi-speed
  • Wireless network: 802.11 supported
  • Memory card slots support the following memory cards.
    • MMC Plus
    • Memory Stick Pro Duo (adapter optional)
    • Memory Stick Pro-HG Duo (adapter optional)
    • MMC Mobile (RS-MMC: adapter required)
    • MultiMediaCard (MMC)
    • Secure Digital High Capacity (SDHC)
    • Secure Digital Mini
    • Secure Digital (SD)
    • Secure MultiMedia Card
    • TransFlash MicroSD Card (adapter required)
The following tables contain specifications for supported paper.
To purchase paper, go to HP Home & Home Office .
Paper TypePaper weightInput tray (maximum capacity)Output tray*Photo tray (maximum capacity)
Plain paper 75 to 90 gsm (20 to 24 lb)Up to 125 (20 lb paper)50 (20 lb paper) n/a
Legal paper 75 to 90 gsm (20 to 24 lb)Up to 100 (20 lb paper)50 (20 lb paper)n/a
Cards200 gsm (110 lb index max)Up to 2025Up to 20
Envelopes 75 to 90 gsm (20 to 24 lb)Up to 1515n/a
Transparency filmn/aUp to 4025n/a
Labelsn/aUp to 4025n/a
13 x 18 cm (5 x 7 in) Photo paper236 gsm (145 lb)Up to 2020Up to 20
10 x 15 cm (4 x 6 in) Photo paper236 gsm (145 lb)Up to 2020Up to 20
216 x 279 mm (8.5 x 11 in) Photo papern/aUp to 4025n/a
*Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. FAST DRAFT print quality mode requires the extender tray to be extended and the end tray rotated up.
The following table contains lists of supported paper sizes.
Paper TypeSize
Letter216 x 279 mm (8.5 x 11 in)
Legal216 x 356 mm (8.5 x 14 in)
A4210 x 297 mm (8.3 x 11.7 in)
HV101 x 180 mm (3.98 x 7.09 in)
Photo card with tab100 x 200 mm (3.9 x 7.9 in)
B7 (JIS)91 x 128 mm (3.6 x 5 in)
B7 (ISO)88 x 125 mm (3.5 x 4.9 in)
Photo papervaries - see photo paper specifications
LabelsLetter 216 x 279 mm (8.5 x 11 in)
Transparencies216 x 279 mm (8.5 x 11 in)
Photo paper typeSize
10 x 15 cm100 x 150 mm (3.9 x 5.9 in)
13 x 18 cm 130 x 180 mm (5.1 x 7.1 in)
4 x 6 in101.6 mm x 152.4 mm (4 x 6 in)
4 x 6 in with tab101.6 mm x 152.4 mm (4 x 6 in)
4 x 8 in with tab101.6 mm x 203.2 mm (4 x 8 in)
2L127 x 178 mm (5 x 7 in)
3.5 x 5 in89 x 127 mm (3.5 x 5 in)
5 x 7 in127 x 178 mm (5 x 7 in)
A6105 x 148 mm (4.1 x 5.8 in)
A4210 x 297 mm (8.3 x 11.7 in)
A5148 x 210 mm (5.8 x 8.3 in)
B5182 x 257 mm (7.2 x 10.1 in)
Cabinet120 x 165 mm (4.7 x 6.5 in)
Double A4210 x 594 mm (8.3 x 23.4 in)
Hagaki 100 x 148 mm (3.9 x 5.8 in)
L89 x 127 mm (3.5 x 5 in)
Letter216 x 279 mm (8.5 x 11 in)
4 x 11 in102 x 279 mm (4 x 11 in)
4 x 12 in102 x 305 mm (4 x 12 in)
10 x 28 cm100 x 280 mm (3.9 x 11.02 in)
10 x 30 cm100 x 300 mm (3.9 x 11.8 in)
HV101 x 180 mm (3.98 x 7.09 in)
B7 (JIS)91 x 128 mm (3.6 x 5 in)
B7 (ISO)88 x 125 mm (3.5 x 4.9 in)
10 x 15 cm with tab100 x 150 mm (3.9 x 5.9 in)
Paper typePaper size
A4210 x 297 mm (8.3 x 11.7 in)
3.5 x 5 in89 x 127 mm (3.5 x 5 in)
4 x 6 in101.6 mm x 152.4 mm (4 x 6 in)
4 x 6 in with tab101.6 mm x 152.4 mm (4 x 6 in)
5 x 7 in127 x 178 mm (5 x 7 in)
10 x 15 cm100 x 150 mm (3.9 x 5.9 in)
Letter216 x 279 mm (8.5 x 11 in)
Hagaki100 x 148 mm (3.9 x 5.8 in)
L89 x 127 mm (3.5 x 5 in)
Category Specification
Resolution9600 dpi print
Method Drop-on-demand thermal inkjet
Language PCL3 GUI
Print speed (varies by model) Black: After the first page, up to 33 ppm

Color: After the first page, up to 32 ppm
  • Digital image processing
  • Maximum number of copies: Varies by model
  • Copy speed: Up to 33 pages per minute (ppm) black, up to 32 ppm color
  • Maximum copy enlargement ranges from 200-400% (depends on model)
  • Maximum copy reduction ranges from 25-50% (depends on model)
  • Maximum copies: 99 from control panel (depends on model)
  • Image editor included
  • Twain-compliant software interface (Windows only)
  • Resolution: up to 4800 x 4800 ppi optical (depends on model); 19200 ppi enhanced (software)
  • Color: 48-bit color, 8-bit grayscale (256 levels of gray)
  • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 in)
CategorySpecification
Power consumption85 watts (maximum), 50 watts (average)
Input voltage (0957-2231)AC 100 to 240 V ~
Output current1300 mA
Input frequency50–60 Hz
Output voltageDC 32 V===1300 mA
In the presence of high electromagnetic fields, it is possible that the output from the product might be slightly distorted.
HP recommends using a USB cable less than or equal to 3 m (10 ft) in length to minimize injected noise due to high electromagnetic fields.
Recommended operating temperature range: 15º C to 32º C (59º F to 90º F)
Humidity: 15% to 80% RH non-condensing
Allowable operating temperature range: 5º C to 35º C (41º F to 95º F)
Temperature range: –20º C to 50º C (–4º F to 122º F)
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.
Figure 2: Energy Star logo
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information, go to the Energy Star Web site (in English).
To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.
HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ (in English).
The product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the on-screen Help.
This equipment has been tested and found to comply with the limits for a Class B digital device, according to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it might cause harmful interference to radio communications. However, there is no guarantee that interference does not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correcting the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between equipment and receiver.
  • Connect equipment to an outlet on a circuit different from that to which the receiver is located.
  • Consult a dealer or an experienced radio/TV technician.
NOTE:Any changes or modifications to the product that are not expressly approved by Hewlett-Packard could void the user's authority to operate this equipment.
HP Photosmart Premium e-All-in-One Printer - C310a

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