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HP Deskjet 3050 All-in-One Printer - J610a Troubleshooting

Setting up the All-in-One (Hardware)

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Introduction

This document explains how to set up the physical parts of the product. Complete these steps before you install the product software on your computer. If you already set up the product hardware, and need software installation help, see Links to Software Installation Instructions at the end of this document.

Setting up the All-in-One

Follow these steps in order. When you are finished, you can click the appropriate link at the end of this document if you need instructions to install the product software.
CAUTION:Do NOT connect the USB cable now. If you need a USB cable to connect the product to the computer, you will be prompted to connect it at the correct time during software installation.

Step one: Unpack the All-in-One

  1. Remove the tape and cardboard from the outside of the product.
    Figure 1: Remove the tape from the outside of the product
    Graphic: Remove tape from the outside of the product
  2. Open the front access door, open the cartridge access door, and then remove the tape and cardboard from inside the product.
    Figure 2: Remove the tape and cardboard from inside the product
    Graphic: Remove the tape and cardboard from inside the printer
  3. Close the cartridge access door.
    Figure 3: Close the cartridge access door
    Graphic: Close the cartridge access door

Step two: Check the contents of the box

The contents might vary by country/region. See the packaging for a list of items shipped in the box.

Step three: Connect the power cord and adapter

  1. Connect the power cord to the back of the product.
    Figure 4: Connect the power cord into the back of the product
    Graphic: Connect the power cord to the rear of the product
  2. Connect the power cord to the power supply, and then into a power outlet in the wall.
    Figure 5: Connect the power cord to the power supply, and then into a power outlet in the wall
    Graphic: Connect the power cord to the power supply, and then into a power outlet in the wall

Step four: Turn on the power

Press the Power button ( ) to turn the product on.
Figure 6: Turn on the product
Graphic: Turn on the product

Step five: Select the language and region

After turning the product on, a list of possible language settings displays on the product control panel. Use the following steps to set the default language and country/region for your product.
  1. On the product control panel, press the button ( ) next to the Down Arrow ( ) to scroll through the languages, if necessary.
  2. Press the button ( ) next to OK to confirm your selection.
  3. Press the button ( ) next to the Down Arrow ( ) to scroll through the regions, if necessary.
  4. Press the button ( ) next to OK to confirm your selection.
    Figure 7: Select your language and region from the product control panel
    Graphic: Select language and region

Step six: Load plain paper

  1. Raise the input tray.
    Figure 8: Raise the input tray
    Graphic: Raise the input tray
  2. Pull out the tray extender.
    Figure 9: Pull out the tray extender
    Grahpic: Pull out the tray extender
  3. Slide the paper width guide to its outermost position, and then load plain, white paper into the input tray.
    Figure 10: Slide the paper width guide outward and load paper
    Grahpic: Slide paper width guide outward and load paper
  4. When prompted, press the button ( ) next to OK on the product control panel to confirm that paper is loaded in the product.
    Figure 11: Press the button next to OK on the product control panel
    Graphic: Press the button next to OK on the product control panel

Step seven: Install the cartridges

  1. Open the cartridge access door. The carriage moves to the center of the product. Wait until the carriage is idle and silent before continuing.
    Figure 12: Open the cartridge access door
    Graphic: Open the cartridge access door
  2. Remove the new cartridge from its packaging, and then carefully pull the pink pull tab to remove the plastic tape.
    CAUTION:Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the cartridges. Doing so can result in clogs, ink failure, and bad electrical connections.
    Figure 13: Remove the plastic tape
    Graphic: Remove tape from the cartridge
  3. Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
    • The tri-color cartridge ( ) goes in the slot on the left
    • The black cartridge ( ) goes in the slot on the right
    Figure 14: Insert the cartridge into its slot
    Graphic: Inserting the cartridge
  4. Push the cartridge forward into its slot until it snaps into place.
    Figure 15: Snap the cartridge into place
    Graphic: Snap the cartridge into place
  5. Repeat these steps to insert the other cartridge.
  6. Close the cartridge access door.
    Figure 16: Close the cartridge access door
    Graphic: Close the cartridge door
  7. Press the button ( ) next to OK on the product control panel.
    Figure 17: Press the button next to OK on the product control panel
    Graphic: Press the button next to OK on the product control panel
  8. Wait about 30 seconds for the alignment page to automatically print.
    Figure 18: The alignment page prints automatically after 30 seconds
    Graphic: The alignment page prints automatically after 30 seconds

Step eight: Align the cartridges

  1. Lift the scanner lid.
  2. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
    Figure 19: Place the alignment page on the scanner glass
    Graphic: Place the alignment page on the scanner glass
  3. Close the scanner lid.
    Figure 20: Close the scanner lid
    Graphic: Close the scanner lid
  4. Press the button ( ) next to OK on the product control panel.
    Figure 21: Press the button next to OK on the product control panel
    Graphic: Press the button next to OK on the product control panel
    The product scans the alignment page and completes the alignment process.

Links to software installation instructions

After you complete the previous setup steps, you can install the product software with the product CD or by downloading the software from the HP Web site. For instructions, click the link for your computer operating system.
CAUTION:For USB connections, do NOT connect the USB cable yet. You will be prompted to connect it at the correct time during software installation.
USB connection
Windows XP Windows XP
Windows Vista Windows Vista
Windows 7 Windows 7
Windows 8 Windows 8
Mac OS X up to v10.5 Mac OS X up to 10.5
Mac OS X v10.6 Mac OS X 10.6
Mac OS X v10.7 OS X 10.7
Wireless network connection
Windows Installing the Product Software in Windows for a Wireless Network Connection (Using an Access Point) (c02213840)
Mac OS X Macintosh: Installing the Product Software for a Wireless Network Connection (Using an Access Point) (c02217452)