HP LaserJet Pro CM1415fnw Color Multifunction Printer Troubleshooting
PrintProduct Specifications
This document contains specifications for the product, including model numbers, system requirements, and print speed.
| Product models | Product number |
|---|---|
| Laserjet Pro CM1415fn Multifunction Printer | CE861A |
| Laserjet Pro CM1415fnw Multifunction Printer | CE862A |
The following tables contain the minimum system requirements for supported Windows and Mac operating systems.
| Operating system | Feature | Minimum system requirements |
|---|---|---|
| Windows XP (32-bit) | Processor | Pentium 233 MHz processor |
| RAM | 512 MB RAM | |
| Free disk space | 200 MB | |
| Browser | Microsoft Internet Explorer 6.0 | |
| Video display | SVGA 800 x 600 monitor with 16-bit color | |
| Connectivity USB | Hi-Speed USB 2.0 | |
| Connectivity for Ethernet network setup | Network interface card (NIC) | |
| Connectivity for wireless network setup | Wireless 802.11 network (802.11n recommended) | |
| Windows Vista or Windows 7 | Processor | 1GHz 32-bit (x86) or 64-bit (x64) |
| RAM | 1 GB (32-bit) or 2 GB (64-bit) | |
| Free disk space | 200 MB | |
| Browser | Microsoft Internet Explorer 6.0 | |
| Video display | SVGA 800 x 600 monitor with 16-bit color | |
| Connectivity USB | Hi-Speed USB 2.0 | |
| Connectivity for Ethernet network setup | ||
| Network interface card (NIC) | ||
| Connectivity for wireless network setup | Wireless 802.11 network (802.11n recommended) |
NOTE:The product does not support simultaneous Ethernet and wireless connectivity.
Supported Mac operating systems: Mac OS X v10.5, v10.6, v10.7, and v10.8.
| Component | Minimum system requirement |
|---|---|
| Processor | Mac v10.5
: Power PC G4, G5, or Intel Core processor Mac v10.6, v10.7, and v10.8 : Intel Core processor |
| RAM | 256 MB |
| Free disk space | 300 MB |
| Browser | Safari |
| Video display | 800 x 600 monitor with 16-bit color |
| Connectivity for Ethernet setup | Network interface card (NIC) |
| CD drive | CD or DVD drive |
| Other | Adobe Acrobat Reader 5.0 or later Adobe Flash Player 10 or higher |
NOTE:The product does not support simultaneous wired (Ethernet) and wireless connectivity.
The dimensions listed are for the product without the power supply attached.
| Height | 608 mm (24 in) |
| Width | 442 mm (17.4 in) |
| Depth | 445 mm (17.5 in) |
| Weight | 22.6 kg (49.8 lb) |
Which cartridges you use depends on your country or region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
- Click this link, HP SureSupply .
- Scroll to the bottom of the page and make sure that the country or region location is correct.
The following tables contain specifications for supported paper.
| Type | Paper weight | Paper tray |
|---|---|---|
| Plain paper | Up to 96 gsm (up to 26 lb) | Up to 150 sheets |
| Legal paper | Up to 96 gsm (up to 26 lb) | Up to 150 sheets |
| Envelopes | Varies by envelope type | Up to 10 envelopes |
| 13 x18 cm (5 x 7 in) Photo paper | 176-220 gsm (47-59 lb bond) | Up to 15 mm (0.6 in) stack height |
| 10 x 15 cm (4 x 6 in) Photo paper | 176-220 gsm (47-59 lb bond) | Up to 15 mm (0.6 in) stack height |
| 216 x 279 mm (8.5 x 11 in) Photo paper | 176-220 gsm (47-59 lb bond) | Up to 15 mm (0.6 in) stack height |
*Maximum capacity
| Paper | Size |
|---|---|
| Letter | 216 x 279 mm (8.5 x 11 in) |
| Legal | 216 x 356 mm (8.5 x 14 in) |
| Executive | 184 x 267 mm (7.25 x 10.5 in) |
| A4 | 210 x 297 mm (8.3 x 11.7 in) |
| A5 | 148 x 210 mm (5.83 x 8.27 in) |
| A6 | 105 x 148 mm (4.13 x 5.83 in) |
| B5 (ISO) | 176 x 250 mm (6.9 x 9.8 in) |
| B5 (JIS) | 182 x 257 mm (6.9 x 9.8 in) |
| Photo paper (with or without borders) | Size |
|---|---|
| 10 x 15 cm | 100 x 150 mm (3.9 x 5.9 in) |
| 13 x 18 cm | 130 x 180 mm (5.1 x 7.1 in) |
| 4 x 6 in | 101.6 x 152 mm |
| 5 x 7 in | 127 x 178 mm |
| 8 x 10 in | 203 x 254 mm |
| 2L | 127 x 178 mm (5 x 7 in) |
| A4 | 210 x 297 mm (8.3 x 11.7 in) |
| A5 | 148 x 210 mm (5.8 x 8.3 in) |
| A6 | 105 x 148 mm (4.1 x 5.8 in) |
| B5 | 182 x 257 mm (7.2 x 10.1 in) |
| Cabinet | 120 x 165 mm (5 x 6.5 in |
| Hagaki (Japan only) | 100 x 148 mm (3.9 x 5.8 in) |
| L | 89 x 127 mm (3.5 x 5 in) |
| Letter | 216 x 279 mm (8.5 x 11 in) |
| Post cards (plain, borderless, and tabbed) | Size |
|---|---|
| 10 x 15 cm | 100 x 150 mm (3.9 x 5.9 in) |
| 4 x 6 in | 101.6 x 152.4 mm |
The following table lists the supported envelopes.
| Envelope type | Dimension | Tray capacity |
|---|---|---|
| #10 | 105 x 241 mm (4.13 x 9.49 in) | Up to 10 envelopes |
| DL | 110 x 220 mm (4.33 x 8.66 in) | Up to 10 envelopes |
| C5 | 162 x 229 mm (6.93 x 9.84 in) | Up to 10 envelopes |
| B5 | 176 x 250 mm (6.7 x 9.8 in) | Up to 10 envelopes |
| Monarch | 98 x 191 mm (3.9 x 7.5 in) | Up to 10 envelopes |
| Japanese Postcard/ Postcard (JIS) | 100 x 148 mm (3.94 x 5.83 in) | Up to 10 envelopes |
| Double Japan Postcard Rotated/ Double Postcard (JIS) | 148 x 200 mm (5.83 x 7.87 in) | Up to 10 envelopes |
- Print speeds vary according to the complexity of the document and model.
- Panorama-size printing.
- Method: drop-on-demand thermal inkjet.
- Language: PCL3 GUI.
- Copy speeds vary according to the complexity of the document and model.
- Digital image processing.
- Maximum number of copies varies by model.
- Maximum copy enlargement ranging from 200 to 400 % (depends on model).
- Maximum copy reduction ranging from 25 to 50 % (depends on model).
- Image editor included.
- Twain-compliant software interface (Windows only).
- Resolution: up to 4800 x 9600 dpi optical (varies by model); 19200 dpi enhanced (software).
- Color: 48-bit color, 8-bit grayscale (256 levels of gray).
- Maximum scan size from glass: 216 x 297 mm (8.5 x 11.7 in).
- Walk-up black-and-white and color fax capability.
- Up to 110 speed dials (varies by model).
- Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.
- Manual fax send and receive.
- Automatic busy redial up to five times (varies by model).
- Automatic no-answer redial one time (varies by model).
- Confirmation and activity reports.
- CCITT/ITU Group 3 fax with Error Correction Mode.
- 33.6 Kbps transmission.
- 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution take longer and use more memory.
- Ring detect with automatic fax/answering machine switching.
| Category | Specification |
|---|---|
| Input voltage | 110-127 Vac or 220-240 Vac and 50/60 Hz |
| Input frequency | 1100 mA/50–60 Hz |
| Power consumption | 40 watts maximum (average printing) |
The following sections contain environmental specifications.
Recommended operating conditions
Temperature: 15° to 32.5° C
(59° to 91° F)
Relative humidity: 20 to 70 %
Storage conditions
Temperature: 0° to 35° C
(32° to 95° F)
Relative humidity: 10 to 80 %
Energy Star
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
For more information, go to the
Energy Star Web site
(in English).
Material safety data sheets
To view Material Safety Data Sheets (MSDS), go to
http://www.hp.com/go/msds
(in English).
Paper and plastic use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.
Recycling program
HP offers an increasing number of product return and recycling programs in many countries and regions,
and partners with some of the largest electronic recycling centers throughout the world. HP
conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
(in English).
See product requirements from regulatory agencies in your country/region. For
a complete listing of regulatory notices, see the onscreen Help.
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is BOISE-0603-05. This regulatory number should not
be confused with the marketing name (HP Laserjet Pro CM1415 Color Multifunction Printer Series, etc.) or product
numbers (CE861A, etc.).
Exposure to radio frequency radiation
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such a manner
that the potential for human contact during normal operation is minimized. This
product and any attached external antenna, if supported, shall be placed in such
a manner to minimize the potential for human contact during normal operation. In
order to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna shall not be less than 20 cm (8 in)
during normal operation.
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