PrintIntroduction
This document explains how to set up the physical parts of the product. Complete these steps before
you install the product software on your computer. If you already set up the product hardware, and need software installation help, see Links to Software Installation Instructions
at the end of this document.
This document includes the following steps to set up the product:
- Unpack the product
- Check the contents of the box
- Remove packing tape and attach trays
- Insert the cartridge
- Connect the power cord
- Turn on the power
- Select the language
- Load plain paper
Setting up the product
Follow these steps in order. When you are finished, you can click the appropriate link at the end of this document if you need instructions to install the product software.
CAUTION:Do NOT connect a USB cable now. If you plan to use a USB cable to connect the product to the computer, you will be prompted to connect it at the correct time during software installation.
Step one: Unpack the product
Remove the product and other items from the box.
Step two: Check the contents of the box
The contents might vary by country/region. See the packaging for a list of items shipped in the box.
Step three: Remove the tape and packing material from the product
- Position the product on a sturdy surface in a well-ventilated, dust-free area that is away from direct sunlight.
- Open the cartridge door.
- Lift up the paper packing material, but do not remove it.
- Remove the cartridge packing material.
- Remove the cartridge from the product.CAUTION:Hold the cartridge at each end to prevent damage to the cartridge.
- Remove the paper packing material from inside the product.
Step four: Attach the trays
Step five: Prepare and insert the cartridge
- Open the print cartridge door.
- Remove the orange clip from the end of the cartridge.
- Gently rock the cartridge from front to back to distribute the toner.
- Remove the sealing tape from the cartridge.Bend the tab on the left side of the cartridge until the tab breaks loose.Pull the tab to remove the sealing tape from the cartridge.Put the tab in the cartridge box to return for recycling.CAUTION:If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
- Insert the cartridge into the product, and then close the cartridge door.
Step six: Connect the power cord
Connect the power cord to the rear of the product, and then plug it into a wall outlet.
Step seven: Turn on the power
Press the Power button (
) to turn on the product.
) to turn on the product.
NOTE:After you turn on the product, an 'Install black cartridge
' message might display on the product control panel. If you receive this message, follow these steps to resolve the issue.
Click the plus sign (
) for more information.
) for more information.
During product setup, the Attention light (
) blinks, and an 'Install black cartridge
' message displays on the control panel.
) blinks, and an 'Install black cartridge
' message displays on the control panel.Solution one: Remove any packing material from the product and the cartridge
Follow these steps to make sure that all packing material has been removed from the product and the cartridge.
- Open the cartridge door.
- Lift up the paper packing material, but do not remove it.
- Remove the cartridge packing material.
- Remove the cartridge from the product.CAUTION:Hold the cartridge at each end to prevent damage to the cartridge.
- Remove the paper packing material from inside the product.
- Remove the orange clip from the end of the cartridge.
- Gently rock the cartridge from front to back to distribute the toner.
- Remove the sealing tape from the cartridge.Bend the tab on the left side of the cartridge until the tab breaks loose.Pull the tab to remove the sealing tape from the cartridge.Put the tab in the cartridge box to return for recycling.CAUTION:If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
- Insert the cartridge into the product, and then close the cartridge door.
- If these steps resolved the issue , you do not need to continue troubleshooting.
- If the issue persists , continue to the next solution.
Solution two: Service the All-in-One
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to
HP’s Warranty Check Tool
.
- If your product is in warranty , contact HP.
- If your product is out of warranty , click here to view additional printer support options starting as low as $20.
Step eight: Select the language
- On the control panel, press the Setup button (
). - Press the Right Arrow (
) to select System Setup
, and the press OK
. - Press OK to select Language .
- Press the Right Arrow (
) to select your language, and then press OK
.
- Press OK to confirm the selection.
Step nine: Load plain paper
- Slide the paper width and length guides to their outermost positions.
Links to software installation instructions
After you complete the previous setup steps, you can install the product software with the product CD or by downloading the software from the HP Web site. For instructions, click the link for your computer operating system and type of connection.
CAUTION:Do NOT connect a USB cable now. You will be prompted to connect it at the correct time during software installation.
