This document contains information about managing print cartridges (supplies).
A 'Black cartridge low ' message displays on the computer when a print cartridge nears the end of its life. A 'Black very low ' message displays when the print cartridge is depleted. To make sure of optimal print quality, HP recommends replacing a print cartridge when the 'Black very low ' message displays. Print quality problems can occur when using a depleted print cartridge, resulting in wasted paper. Replacing a print cartridge when the 'Black very low ' message displays can prevent this waste.
The Continue feature allows the product to continue using a print cartridge that has reached the recommended replacement point.
NOTE:You must install the full-feature software to receive all supply-related messages promptly.
WARNING:Using Continue can result in unsatisfactory print quality.All print defects or supply failures incurred when an HP supply is used in Continue mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. For warranty information, see the print cartridge limited warranty statement in this document.
You can start or stop the Continue feature at any time, and you do not have to restart it when you install a new print cartridge. When the At Very Low menu is set to Continue , the product automatically continues printing when a print cartridge reaches the recommended replacement level. A 'Black very low ' message appears while a print cartridge is being used in Continue mode. When you replace the print cartridge with a new one, the product deactivates Auto continue until another print cartridge reaches the recommended replacement level.
Follow these steps to enable or disable the Continue feature:
- On the product control panel, press the Setup button ( ).
- Press the Right Arrow button ( ) to select the System Setup menu, and then press the OK button.
- Press the Right Arrow button ( ) to select the At Very Low menu, and then press the OK button.
- Press the Right Arrow button ( ) to select one of the following options:
- Select Continue option to enable the Continue at very low feature.
- Select the Stop option to disable the Continue feature.
- Select the Prompt option to be prompted to continue before the product prints.
- Press the OK button to save settings.
NOTE: All print defects or cartridge failures incurred when a cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship under the HP Print Cartridge Warranty Statement.
Print cartridge storage
Follow these guidelines for storing print cartridges.
- To prevent damage to a print cartridge, do not expose it to light for more than a few minutes.
- Do not remove the print cartridge from its package until you are ready to use it.
- Store print cartridges horizontally.
- Store print cartridges in a dark, dry place away from heat and magnetic sources.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured.
NOTE:Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. For warranty information, see the print cartridge limited warranty statement in this document.
HP fraud hotline and Web site
Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control panel message says the print cartridge is non-HP. HP will help determine if the print cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge in the following situations:
- You are experiencing a high number of problems with the print cartridge.
- The print cartridge does not look like it usually does. For example, the orange pull tab is missing, or the packaging differs from HP packaging.
Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Print cartridge parts
The following graphic shows the print cartridge parts.
Recycle print cartridges
To recycle the used print cartridge, follow the instructions in the packaging.