A print driver is a software program that allows the computer to run the printer. HP offers a variety of print drivers and software on the CD you received with your printer and the HP website. The available choices vary by printer.
and software for your printer for a USB cable connection. There are several methods available to install the software and driver for your printer, including using the HP Printer Install Wizard, downloading the HP software and driver, using the printer CD and installing the basic driver built into the operating system (in-OS driver).
This program quickly finds and installs the best print driver for your printer.
For an older printer:
Using the Printer Install Wizard software provides the best results for your older printer
. This program automatically finds and installs the best print driver, meaning you do not need to search the HP website for the correct software.
About the software:
The software is available for download from the HP website and is updated on a regular basis.
Don’t worry if you don’t have the product CD!
You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
For a new product:
CD installation is a quick and easy method.
If you do not have a CD, you can download the software you need.
For an older product:
CD installation might not work
if you are installing the product on a computer running a newer operating system that released AFTER the HP product released.
For example, Windows 7 released in 2009. If HP manufactured your product prior to that year, the CD that came with the product might not work correctly on a computer running Windows 7.
Downloading the software provides the best results for your older product.
Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP product released.
About the software:
The software on the CD is current to the date of the product release.
The software you can download from the HP Web site is most current software available for your product. HP often updates software and drivers AFTER the product and CD release to the market.
For some printers, Windows 7 comes with a basic in-OS driver built into the operating system. With this basic driver, the buttons on the printer do not function, and some of the advanced printer features are not available. However, workaround procedures allow you to print from a software program. If your printer has a memory card slot, you can also import and view images on a memory card.
Many products have more than one driver option on the downloads page. Choices might include a Basic
type, and Full Feature
type. If both options are available, the following information might help you decide which driver to download.
For basic printing:
This driver runs the basic print functions of your product only.
If you have an All-in-One, the basic driver does not provide
the software needed for most users to copy or fax from the computer, or to use all the scanning features of the All-in-One.
For quick download:
The file size is smaller than the Full Feature driver, so it is faster to download and install.
For enhanced printing and full functionality:
HP includes valuable software to help you get the most from your product. If you have an All-in-One, this driver provides complete product functionality for printing, scanning, copying, and faxing.
The software varies by product
, but here are some examples:
Searchable help files tailored to your product
HP Solution Center: This important tool helps you establish settings for printing. It also helps you with product maintenance, troubleshooting, software updates, and links to buy supplies.
NOTE: During the Full Feature installation process, you can choose a custom installation, where you select the specific software items that you want to install.
HP recommends the Full Feature
type of download, if available, to ensure the best support your product.
Follow these steps to download the product software and save it to your computer.
Disconnect the USB cable from both the product and the computer (if you already connected it).
Click the drop-down arrow (
), and then click your operating system.
Continue to the next step.
Click the Plus sign (
) next to Driver
, and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
Read through the minimum system requirements and additional instructions. You can also click View directions
) for complete download instructions.
If the File Download Security Warning
window displays, click Save
, and then browse to the location on your computer where you want to save the file.
. The software downloads to your computer.
Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
Step two: Install the driver
Follow these steps to install the driver.
When the download is complete and you are ready to install the files, click Open Folder
, and then click the downloaded file. The file name ends in .exe
NOTE:If you closed the Download Complete
screen, browse to the folder where you saved the .exe
file, and then click it.
You can accept the default place to save the files. Click Next
, and then wait while the installer extracts the files to prepare for installation.
When the Install Wizard starts, follow the on-screen instructions to install the software.
For a Full Feature installation, you choose what type of installation you want: Typical (Recommended)
. The Typical (Recommended)
type of installation allows you to get the most out of your printer.
NOTE: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.
Follow these steps to install the software with the printer CD.
Turn the printer on.
Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
If the installer does not start automatically, click the Windows icon (
), click Computer
, and then double-click the CD drive.
NOTE:If the User Account Control
screen opens, click Allow
Follow the on-screen instructions to install the software.
IMPORTANT: The installer might ask if you want to check online for the latest installation updates for your printer. For the best installation results, HP recommends that you click “Yes” to let the installer check for updates and download them for you.
NOTE:The basic in-OS driver is not available for all printers.
When you connect the printer to the computer, Windows 7 detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not
have to download a driver or insert the printer CD.
Follow these steps to install the basic driver in Windows 7.
Turn the printer on.
Connect the USB cable to the printer and to the computer.
A Your devices are ready to use
window might display on the screen. If the window displays and does not close automatically, close the window.
Your basic Windows 7 driver is now installed. Some functions might not be available, but you can use the following workaround procedures instead.