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HP Officejet 6500 All-in-One Printer - E709a support

Installing the Printer Software in Windows XP for a USB Cable Connection

  • PrintPrint
This document is for installing full-feature HP inkjet printer software in Windows XP for all HP inkjet printers released in 2009 or earlier.
This document explains how to install the print driver
A print driver is a software program that allows the computer to run the printer. HP offers a variety of print drivers and software on the CD you received with your printer and the HP website. The available choices vary by printer.
and software for your printer for a USB cable connection. You can either download the software from the HP website or use the printer CD.
Don’t worry if you don’t have the product CD! You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
CDDownload
For a new product:CD installation is a quick and easy method.If you do not have a CD, you can download the software you need.
For an older product:CD installation might not work if you are installing the product on a computer running a newer operating system that released AFTER the HP product released.Downloading the software provides the best results for your older product. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.

Downloading is the recommended method if your computer operating system released after the HP product released.
About the software:The software on the CD is current to the date of the product release.The software that you can download from the HP Web site is the most current software available for your product. HP often updates software and drivers AFTER the product and CD release to the market.
Follow these steps to download and install the driver and software for your printer.
NOTE: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.

Video of downloading and installing the driver from the HP website

The following video demonstrates how to download and install the software in Windows XP.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the software to your computer.
During the installation, the Recommended type of installation allows you to take advantage of all your printer features.
NOTE: Do NOT connect the USB cable now. Wait until the on-screen instructions prompt you to connect it. HP recommends using a USB cable that is less than 3 m (10 ft) long.
Follow these steps to install the driver and software with the printer CD.
  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).
  2. Turn the printer on.
  3. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, click Start, click My Computer, and then double-click the CD drive.
  4. Follow the on-screen instructions to install the driver and software with a USB connection.
    NOTE:During the installation, the Basic Device Software and Product Help might be required to enable full printer functionality. Some components of HP Update might be required for full printer functionality. HP also includes valuable software to help you get the most out of your printer.
HP Officejet 6500 All-in-One Printer - E709a

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