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HP LaserJet Pro CP1525nw Color Printer Troubleshooting

Replacing Print Cartridges

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Introduction

This document contains steps to make sure that the new print cartridge is compatible with your HP product, and to replace an old print cartridge with a new one.

Replacing print cartridges

Follow these steps to replace the print cartridge.

Step one: Check print cartridge compatibility

Before unpacking a new print cartridge, make sure that it is compatible with your HP product.
Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Click this link, HP SureSupply .
  2. Scroll to the bottom of the page and make sure that the country or region location is correct.

Step two: Replace a print cartridge

Follow these steps to replace the print cartridge.

Video of replacing the print cartridge

The product shown in the following video might look slightly different from your product, but the steps are the same.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Open the print cartridge door.
    Figure 1: Open the print cartridge door
    Image: Open the print cartridge door.
  2. Pull out the print cartridge drawer.
    Figure 2: Pull out the print cartridge drawer
    Image: Pull out the print cartridge drawer.
  3. Grasp the center of the old print cartridge, and then pull it straight up to remove it.
    Figure 3: Remove the old print cartridge
    Image: Remove the old print cartridge.
  4. To open the box that contains the new print cartridge, pull down on the red tab on the side of the box.
  5. Remove the package from the box, and then remove the new print cartridge from its packaging.
    Figure 4: Remove new print cartridge from its packaging
    Illustration: Remove the new print cartridge from its packaging.
  6. Remove the orange, plastic shield from the bottom of the new print cartridge. Do not remove the protective tape from the print cartridge.
    Figure 5: Remove the plastic shield
    Illustration: Remove the plastic shield.
    CAUTION:Do not touch the green roller (imaging drum) on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print quality problems.
    Figure 6: Do not touch the imaging drum
    Illustration: Do not touch the imaging drum.
  7. Hold the new print cartridge by its handle, and then insert the print cartridge into the correct slot.
    Figure 7: Insert the new print cartridge into the correct slot
    Illustration: Insert the new cartridge into the correct slot.
    TIP
    Look for color-coded icons on the print cartridge slots to insert the print cartridge in the correct slot.
  8. Pull the tab on the left side of the print cartridge straight up to completely remove the protective tape. Discard the protective tape.
    Figure 8: Remove the protective tape
    Illustration: Remove the protective tape.
  9. Repeat these steps for each print cartridge that you need to replace, making sure that you insert the print cartridge in its correct slot.
  10. Close the print cartridge drawer.
    Figure 9: Close the print cartridge drawer
    Image: Close the print cartridge drawer.
  11. Close the print cartridge door.
    Figure 10: Close the print cartridge door
    Illustration: Close the print cartridge door.
    The product control panel displays the message 'Initializing ' while the product prepares the new print cartridge.
  12. Place the old print cartridge and the orange plastic shield in the box for the new print cartridge. Follow the recycling instructions that come with in the box.