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Scanning from a Mobile Device

  • PrintPrint

Introduction

Depending on your mobile device, you can scan an image or document to your mobile device using either the HP Printer Control mobile app (Apple and Android devices) or HP ePrint Home & Biz (Nokia devices).
Figure 1: HP Printer Control mobile app icon
HP Printer Control app icon
Click the Plus sign ( ) next to your mobile device for more information.
Scanning is no longer available in the HP ePrint mobile app, but you can scan using the HP Printer Control mobile app, as well as perform other printer management tasks.
Use the following steps to scan to your Apple mobile device.

Step one: Get the HP Printer Control mobile app

Use one of the following methods to install the HP Printer Control mobile app.
  1. On your Apple device, open the Apps Store .
  2. In the Apps Store Search feature, type HP Printer Control , and then tap Search .
  3. In the Search results section, tap HP Printer Control , tap FREE , and then tap INSTALL .
  4. If prompted, provide your iTunes account information, and then tap OK .
  1. Open iTunes on your computer.
  2. Click iTunes Store from the left pane to open the iTunes Store.
  3. In the Search feature, type HP Printer Control , and then press Return .
  4. In the Search results section, find the app, and then click the GET APP button.
  5. If prompted, provide your iTunes account information, and then click OK .
  6. After the download is complete, connect your Apple device to the computer.
  7. Select your Apple device in the left pane of iTunes, click the Applications tab, click Apply , and then click Sync .

Step two: Scan from the HP Printer Control mobile app

  1. Make sure that the HP product is turned on and connected to the local wireless network or has wireless direct printing enabled.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP product.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen on your Apple device, tap HP Printer Control .
  4. Tap Scan .
  5. Tap Settings ( ) to adjust the scan settings, if necessary, and then tap Done .
  6. Tap Scan to complete the scan job.
  7. When the scan job is complete, you have a few options for the output.
    • Tap the Print button ( ), and then Print to print the scanned file.
    • Tap the Action button ( ) to email the file, share it to Facebook, or move it to Cloud Storage.
    • Tap the Save button ( ) to save the scanned file as either an Image or a Document.
Follow these steps to scan from your mobile device using the HP Printer Control mobile app.

Step one: Get the HP Printer Control mobile app

  1. From the Home screen on your Android device, tap the Play Store icon, and then tap Apps .
  2. In the Search feature, type HP printer app .
  3. Tap HP Printer Control .
  4. Tap Install , and then tap Accept and Download to download and install the HP Printer Control app.

Step two: Scan from the HP Printer Control mobile app

  1. Make sure that the printer is turned on and connected to the same network as the mobile device.
  2. Load the image or document to be scanned on the scanner bed or in the printer's automatic document feeder (ADF).
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen on your Android device, tap HP Printer Control .
  4. Tap the Printers button, and then tap your printer's name.
  5. To scan from the ADF, select Source as Document Feeder . Scans from the ADF cannot be previewed.
  6. Tap the Scan icon ( ).
  7. Tap the Settings icon ( ) to adjust the scan settings.
  8. When you are finished adjusting the scan settings, tap Done .
    NOTE:If you tap Back instead of Done , the setting changes are not saved.
  9. Tap the Preview icon to preview your scan. Drag the scan to move the selections box, and then enlarge or shrink the selection box by dragging the corners or sides.
  10. Tap the Scan icon ( ).
  11. When the scan is done, tap Yes to scan another page, or tap No, I'm done to finish scanning.
  12. Tap the Disk icon to save the scan as a PDF document or JPG image, and then tap Save .
Follow these steps to scan to your Nokia mobile device with HP ePrint Home & Biz.
NOTE:HP ePrint Home & Biz does not support mobile scanning for HP LaserJet multifunction printers.
  1. Make sure that the HP product is turned on, connected to the local wireless network, and has access to the Internet.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP product.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen of your mobile device, tap HP ePrint Home & Biz to open the app.
  4. Tap Scan .
  5. Tap Options - Scan Settings to change the scan settings, or to select a different scanner.
    1. Select either Automatic Document Feeder (ADF) or Flat Bed scanner as the scan source.
    2. Make additional changes to the settings as necessary.
    3. Tap Back when you finish.
  6. Tap Options - Scan to perform an initial scan and to preview the image or document.
    NOTE:The preview scan is a low-resolution image, which allows you to adjust or crop the scan area. The final scan is a higher-resolution image of the scan area.
    • If you are dissatisfied with the scan preview , tap Back , and then repeat the previous steps.
    • If you are satisfied with the scan preview , save or print the scan:
      • Tap Options - Save to save the scanned image or document.
        NOTE:Scans are saved by default in the Saved Files/Print Preview folder on your mobile device.
      • Tap Options - Print Preview , and then print the scanned image or document.
Follow these steps to scan to your Nokia mobile device with HP ePrint Home & Biz.
NOTE:HP ePrint Home & Biz does not support mobile scanning for HP LaserJet multifunction printers.
  1. Make sure that the HP product is turned on, connected to the local wireless network, and has access to the Internet.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP product.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen of your mobile device, select HP ePrint Home & Biz to open the app.
  4. Select Scan .
  5. Select Options - Scan Settings to change the scan settings, or to select a different scanner.
    1. Select either Automatic Document Feeder (ADF) or Flat Bed scanner as the scan source.
    2. Make additional changes to the settings as necessary.
    3. Select Back when you finish.
  6. Select Options - Scan to perform an initial scan and to preview the image or document.
    NOTE:The preview scan is a low-resolution image, which allows you to adjust or crop the scan area. The final scan is a higher-resolution image of the scan area.
    • If you are dissatisfied with the scan preview , tap Back , and then repeat the previous steps.
    • If you are satisfied with the scan preview , save or print the scan:
      • Select Options - Save to save the scanned image or document.
        NOTE:Scans are saved by default in the Saved Files/Print Preview folder on your mobile device.
      • Select Options - Print Preview , and then print the scanned image or document.