PrintIssue
When attempting to scan, a notification from a third-party firewall displays and the product does not scan.
Solution
Configure your firewall software to allow a connection with your product.
Click the link for your firewall software in the table below for configuration instructions.
| Firewall program icons and document links | |
|---|---|
 | AVG Internet Security (v 9.0) (c02251000) (in English) |
 | Avira Premium Security Suite (v 9) (c02247343) (in English) |
 | BitDefender Total Security 2010 (c02251103) (in English) |
 | CA Internet Security Suite (c02251287) (in English) |
 | F-Secure Internet Security 2010 (c02253024) (in English) |
 | Zone Alarm Security Suite (c01540262) (in English) |
